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Air carrier dispatcher reported the aircraft was over fueled without crew or dispatch authorization.
| Attributes | |
| ACN | 1423870 |
| Time | |
| Date | 201702 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Dusk |
| Aircraft 1 | |
| Make Model Name | Widebody Low Wing 2 Turbojet Eng |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural Weight And Balance |
Narrative:
Flight plan block fuel is 150;000 pounds. On their own accord; and without any authorization; ZZZ fueling overfuels the flight to 154;000 pounds. ZZZ fueling citing issues such as 'the fuel pumps were not turned off in time'; or 'the fueler was in the cockpit at the time of fueling and by the time they went back to the fueling station outside; the aircraft was overfueled.' ZZZ fueling has consistently overfueled flights; to the point where it is routine and most actually laugh at this recurrence. ZZZ fueling must be held accountable and the overfueling has to stop and be put in check. I would like to ask that a one-week period of mem outbound flights be looked at and see how many flights were marked 'overfueled'. Action has to be taken on these ZZZ overfuel events. Accountability and recourse are required if these events are to be halted. The amount of money wasted on these events is staggering.
Original NASA ASRS Text
Title: Air carrier Dispatcher reported the aircraft was over fueled without crew or Dispatch authorization.
Narrative: Flight plan block fuel is 150;000 LBS. On their own accord; and without any authorization; ZZZ fueling overfuels the flight to 154;000 LBS. ZZZ fueling citing issues such as 'the fuel pumps were not turned off in time'; or 'the Fueler was in the cockpit at the time of fueling and by the time they went back to the fueling station outside; the aircraft was overfueled.' ZZZ fueling has consistently overfueled flights; to the point where it is routine and most actually laugh at this recurrence. ZZZ fueling must be held accountable and the overfueling has to stop and be put in check. I would like to ask that a one-week period of MEM outbound flights be looked at and see how many flights were marked 'overfueled'. Action has to be taken on these ZZZ overfuel events. Accountability and recourse are required if these events are to be halted. The amount of money wasted on these events is staggering.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.