Air carrier medium large transport encountered turbulence at FL200 en route to roc. Passenger hit his head on lav smoke alarm and cabin attendant injured his neck returning to his seat.

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Attributes
ACN	148972
Time
Date	199006
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : roc
State Reference	NY
Altitude	msl bound lower : 20000 msl bound upper : 20000
Environment
Flight Conditions	IMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zob
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Navigation In Use	Other
Flight Phase	cruise other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 180 flight time total : 6300
ASRS Report	148972
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	inflight encounter : weather inflight encounter other
Independent Detector	other flight crewa other other : unspecified
Resolutory Action	none taken : detected after the fact
Consequence	Other
Supplementary
Primary Problem	Weather
Air Traffic Incident	other

Narrative:

During the en route portion while level at FL200 in instrument meteorological conditions we encountered turbulence in the classification of intermittent light chop. During the light chop we encountered one jolt of moderate turbulence with a duration of 1 to 2 seconds. The seat belt sign had been illuminated for the entire flight. An announcement was made prior to this by the F/as and by myself that the passengers should remain seated and keep their seat fastened for the entire flight. We were informed by the F/a after the fact that a passenger was in the lav and had hit his head on the smoke alarm and was bleeding. Also that a F/a had hurt his neck while returning to his seat. The captain instructed me to relay that we were 10 mins out from landing at roc and that the paramedics would be meeting the airplane which I did. We landed and the injured passenger and F/a received medical attention.

Original NASA ASRS Text

Title: ACR MLG ENCOUNTERED TURB AT FL200 ENRTE TO ROC. PAX HIT HIS HEAD ON LAV SMOKE ALARM AND CABIN ATTENDANT INJURED HIS NECK RETURNING TO HIS SEAT.

Narrative: DURING THE ENRTE PORTION WHILE LEVEL AT FL200 IN INSTRUMENT METEOROLOGICAL CONDITIONS WE ENCOUNTERED TURB IN THE CLASSIFICATION OF INTERMITTENT LIGHT CHOP. DURING THE LIGHT CHOP WE ENCOUNTERED ONE JOLT OF MODERATE TURB WITH A DURATION OF 1 TO 2 SECS. THE SEAT BELT SIGN HAD BEEN ILLUMINATED FOR THE ENTIRE FLT. AN ANNOUNCEMENT WAS MADE PRIOR TO THIS BY THE F/AS AND BY MYSELF THAT THE PAXS SHOULD REMAIN SEATED AND KEEP THEIR SEAT FASTENED FOR THE ENTIRE FLT. WE WERE INFORMED BY THE F/A AFTER THE FACT THAT A PAX WAS IN THE LAV AND HAD HIT HIS HEAD ON THE SMOKE ALARM AND WAS BLEEDING. ALSO THAT A F/A HAD HURT HIS NECK WHILE RETURNING TO HIS SEAT. THE CAPT INSTRUCTED ME TO RELAY THAT WE WERE 10 MINS OUT FROM LNDG AT ROC AND THAT THE PARAMEDICS WOULD BE MEETING THE AIRPLANE WHICH I DID. WE LANDED AND THE INJURED PAX AND F/A RECEIVED MEDICAL ATTN.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.