Narrative:

I was working a double shift and was assigned to shipping to begin my second shift. I absolutely love shipping and have for many years. It was a more busy than the norm day with multiple hazmat and internationals one after the other. I had a paint kit aircraft on ground (aog) to ZZZ1 put on my desk to stop everything I was doing to complete it as soon as possible as it was to be sent on aircraft X. There is supposed to be a 3 hour window with hazmat shipments to be processed correctly; entirely; booked and verified over the phone and through the freight house as well. I immediately brought it to my lead's attention since I was only given less than an hour and a half to complete all steps. I also pointed out that we only had 1 on hand but ZZZ2 had 2 and also ZZZ3. They are also closer. I was just trying to handle this the best way possible given the task of getting the shipment out in such a short time. My lead made a phone call. After the call I was instructed that I had to do it. Not a problem. I proceeded to work under the pressure to complete the shipment. Every step was followed and correctly completed. Wrapped each of the two tiny paint cans in proper absorbent and affixed them securely upright; padded and unmovable. I was able to complete the shipment and have it verified through cargo; freight; and depart and arrive successfully. The task was complete with the very short window to do so. Went on to complete all of the other hazmat and internationals for the day without error. The next day; a ZZZ1 clerk was returning the kit back to stock. The clerk then wrote an email to all ZZZ supervisors telling that I missed the step about using a certain polyliner bag with the intent to have me punished; broadcasted discrediting everything that was done in that very small window to safely; securely complete the timely aog. The pictures taken after all was said and done are absolutely in no way what it looked like upon packing and shipment. Not at all. I am more than willing to learn as I go. Learn from our mistakes. Learn from one another and communicate. Learn new things each day and different ways to handle the circumstances. I'm not afraid to try; and at the end of the day; just want to do the right thing.

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Original NASA ASRS Text

Title: Shipping personnel reported being notified of procedural errors committed on a Hazmat shipment.

Narrative: I was working a double shift and was assigned to shipping to begin my second shift. I absolutely love shipping and have for many years. It was a more busy than the norm day with multiple HAZMAT and internationals one after the other. I had a paint kit Aircraft on Ground (AOG) to ZZZ1 put on my desk to stop everything I was doing to complete it ASAP as it was to be sent on Aircraft X. There is supposed to be a 3 hour window with HAZMAT shipments to be processed correctly; entirely; booked and verified over the phone and through the freight house as well. I immediately brought it to my lead's attention since I was only given less than an hour and a half to complete all steps. I also pointed out that we only had 1 on hand but ZZZ2 had 2 and also ZZZ3. They are also closer. I was just trying to handle this the best way possible given the task of getting the shipment out in such a short time. My lead made a phone call. After the call I was instructed that I had to do it. Not a problem. I proceeded to work under the pressure to complete the shipment. Every step was followed and correctly completed. Wrapped each of the two tiny paint cans in proper absorbent and affixed them securely upright; padded and unmovable. I was able to complete the shipment and have it verified through cargo; freight; and depart and arrive successfully. The task was complete with the very short window to do so. Went on to complete all of the other HAZMAT and internationals for the day without error. The next day; a ZZZ1 clerk was returning the kit back to stock. The clerk then wrote an email to all ZZZ supervisors telling that I missed the step about using a certain polyliner bag with the intent to have me punished; broadcasted discrediting everything that was done in that very small window to safely; securely complete the timely AOG. The pictures taken after all was said and done are absolutely in no way what it looked like upon packing and shipment. Not at all. I am more than willing to learn as I go. Learn from our mistakes. Learn from one another and communicate. Learn new things each day and different ways to handle the circumstances. I'm not afraid to try; and at the end of the day; just want to do the right thing.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.