37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 164480 |
Time | |
Date | 199012 |
Day | Sat |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : bna |
State Reference | TN |
Altitude | msl bound lower : 41000 msl bound upper : 41000 |
Environment | |
Flight Conditions | VMC |
Light | Night |
Aircraft 1 | |
Controlling Facilities | artcc : zme |
Operator | common carrier : air carrier |
Make Model Name | Large Transport, Low Wing, 2 Turbojet Eng |
Navigation In Use | Other Other |
Flight Phase | cruise other |
Route In Use | enroute airway : zme |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : commercial pilot : atp pilot : instrument pilot : flight engineer |
Experience | flight time last 90 days : 70 flight time total : 4100 flight time type : 70 |
ASRS Report | 164480 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : instrument pilot : commercial pilot : atp |
Events | |
Anomaly | non adherence : far |
Independent Detector | other flight crewa |
Resolutory Action | none taken : anomaly accepted |
Consequence | Other |
Supplementary | |
Air Traffic Incident | other |
Narrative:
My company has recently started a program in which select catering personnel work alongside F/a's on revenue flts to become better acquainted with food service duties. These catering personnel are not qualified cabin crew members, nor have they been given any emergency training prior to working aboard our aircraft. Shortly before departure while completing my cockpit preflight duties the 5 F/a's arrived at the aircraft along with 2 catering personnel dressed as F/a's who idented and introduced themselves to me. When the captain arrived I mentioned the 2 catering personnel to him and he went back and introduced himself. All was normal until about 1 hour into the flight when the ff/a called and asked if the 2 catering personnel could come up to the flight deck. The captain invited each up individually. Here I pointed out to the captain that these individuals were not crew members but catering, and not allowed in the cockpit during flight. The captain's response was that they were put on as crew members, so he felt it was ok. It was against company procedures and far's. The captain again said he saw them listed as crew members, and at this point I left the situation go. After the completion of the flight I pulled up the crew member list and no catering personnel were on it. Along with what I believe is the captain's lax attitude to company operations and far's re: admittance to the flight deck, we received no notification from the company on our flight papers or via immediate attention bulletins. Under these circumstances, I would have been more restrictive to whom I allowed up to the flight deck.
Original NASA ASRS Text
Title: CATERERS IN CABIN ATTENDANT UNIFORMS WORKING AS INFLT CREW MEMBERS ALLOWED IN COCKPIT IN FLT. FO PROTESTS.
Narrative: MY COMPANY HAS RECENTLY STARTED A PROGRAM IN WHICH SELECT CATERING PERSONNEL WORK ALONGSIDE F/A'S ON REVENUE FLTS TO BECOME BETTER ACQUAINTED WITH FOOD SVC DUTIES. THESE CATERING PERSONNEL ARE NOT QUALIFIED CABIN CREW MEMBERS, NOR HAVE THEY BEEN GIVEN ANY EMER TRNING PRIOR TO WORKING ABOARD OUR ACFT. SHORTLY BEFORE DEP WHILE COMPLETING MY COCKPIT PREFLT DUTIES THE 5 F/A'S ARRIVED AT THE ACFT ALONG WITH 2 CATERING PERSONNEL DRESSED AS F/A'S WHO IDENTED AND INTRODUCED THEMSELVES TO ME. WHEN THE CAPT ARRIVED I MENTIONED THE 2 CATERING PERSONNEL TO HIM AND HE WENT BACK AND INTRODUCED HIMSELF. ALL WAS NORMAL UNTIL ABOUT 1 HR INTO THE FLT WHEN THE FF/A CALLED AND ASKED IF THE 2 CATERING PERSONNEL COULD COME UP TO THE FLT DECK. THE CAPT INVITED EACH UP INDIVIDUALLY. HERE I POINTED OUT TO THE CAPT THAT THESE INDIVIDUALS WERE NOT CREW MEMBERS BUT CATERING, AND NOT ALLOWED IN THE COCKPIT DURING FLT. THE CAPT'S RESPONSE WAS THAT THEY WERE PUT ON AS CREW MEMBERS, SO HE FELT IT WAS OK. IT WAS AGAINST COMPANY PROCS AND FAR'S. THE CAPT AGAIN SAID HE SAW THEM LISTED AS CREW MEMBERS, AND AT THIS POINT I LEFT THE SITUATION GO. AFTER THE COMPLETION OF THE FLT I PULLED UP THE CREW MEMBER LIST AND NO CATERING PERSONNEL WERE ON IT. ALONG WITH WHAT I BELIEVE IS THE CAPT'S LAX ATTITUDE TO COMPANY OPS AND FAR'S RE: ADMITTANCE TO THE FLT DECK, WE RECEIVED NO NOTIFICATION FROM THE COMPANY ON OUR FLT PAPERS OR VIA IMMEDIATE ATTN BULLETINS. UNDER THESE CIRCUMSTANCES, I WOULD HAVE BEEN MORE RESTRICTIVE TO WHOM I ALLOWED UP TO THE FLT DECK.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.