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Airline central load planning personnel reported having to 'gate return' aircraft due to hazmat cargo configuration errors.
| Attributes | |
| ACN | 1677683 |
| Time | |
| Date | 201908 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Large Transport |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Other General Ramp |
| Flight Plan | IFR |
| Person 1 | |
| Function | Other / Unknown |
| Events | |
| Anomaly | Deviation - Procedural Hazardous Material Violation Deviation - Procedural Published Material / Policy |
Narrative:
Aircraft X; ZZZ- ZZZ1 was a ramp direct loading flight. Ramp lead failed to secure dg (genetic modified organism) with 15 bags; yet loaded the dg cart by itself in rear pit 6. Plane was pushed back prior to ramp close out. Crew were #2 for takeoff when ramp lead called clp [central load planning] to ask for help and that is when ramp lead realized that the cart in rear pit 6 contained dg. Unfamiliar with her dg codes/loads; ramp lead failed to follow FAA policy and caused a gate return; inconveniencing customers; crew and caused a 40 min delay. Not a single phone call from ramp lead nor ramp supervisor was made to load planning during the loading or prior to push back to raise a question about this dg.
Original NASA ASRS Text
Title: Airline Central Load Planning personnel reported having to 'gate return' aircraft due to Hazmat cargo configuration errors.
Narrative: Aircraft X; ZZZ- ZZZ1 was a Ramp Direct loading flight. Ramp lead failed to secure DG (Genetic Modified Organism) with 15 bags; yet loaded the DG cart by itself in rear Pit 6. Plane was pushed back prior to Ramp close out. Crew were #2 for takeoff when Ramp lead called CLP [Central Load Planning] to ask for help and that is when Ramp lead realized that the Cart in rear Pit 6 contained DG. Unfamiliar with her DG codes/loads; Ramp lead failed to follow FAA policy and caused a gate return; inconveniencing customers; crew and caused a 40 min delay. Not a single phone call from Ramp lead nor Ramp Supervisor was made to Load Planning during the loading or prior to push back to raise a question about this DG.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.