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Dispatcher reported that a release was signed that was created by another dispatcher; resulting in errors.
| Attributes | |
| ACN | 1687455 |
| Time | |
| Date | 201909 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | B737-800 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Route In Use | Direct |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
I answered an incoming call as the dispatcher working; that desk was busy. The captain asking for 1;200 lbs added fuel. I pulled up the release and added the fuel; signed my name; and re-released it. The afternoon dispatcher; shortly after taking over the desk discovered a [maintenance discrepancy] item that required the aircraft only be routed to [company] maintenance stations. I assumed the morning dispatcher had verified that ZZZ was an [company] maintenance station when adding the captain fuel so I did not dig into it. ZZZ is not an [company] maintenance station. The end result is that I signed my name to a release that was out of compliance with [maintenance discrepancy].the release that had already calculated out of compliance was revised by myself to add captain fuel without looking into the [maintenance discrepancy] compliance first.dispatchers need to be very careful when signing their name to another dispatcher's release; no matter how minor the change. I do not believe this to have been a safety issue; however I have decided to disclose the information in an effort to improve policies and procedures in order to mitigate future occurrences.
Original NASA ASRS Text
Title: Dispatcher reported that a release was signed that was created by another Dispatcher; resulting in errors.
Narrative: I answered an incoming call as the Dispatcher working; that desk was busy. The Captain asking for 1;200 lbs added fuel. I pulled up the release and added the fuel; signed my name; and re-released it. The afternoon Dispatcher; shortly after taking over the desk discovered a [Maintenance Discrepancy] item that required the aircraft only be routed to [Company] Maintenance stations. I assumed the morning Dispatcher had verified that ZZZ was an [Company] Maintenance station when adding the Captain fuel so I did not dig into it. ZZZ is not an [Company] Maintenance station. The end result is that I signed my name to a release that was out of compliance with [Maintenance Discrepancy].The release that had already calculated out of compliance was revised by myself to add captain fuel without looking into the [Maintenance Discrepancy] compliance first.Dispatchers need to be very careful when signing their name to another dispatcher's release; no matter how minor the change. I do not believe this to have been a safety issue; however I have decided to disclose the information in an effort to improve policies and procedures in order to mitigate future occurrences.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.