37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1689822 |
Time | |
Date | 201910 |
Local Time Of Day | 0601-1200 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Environment | |
Light | Daylight |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Parked |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant (On Duty) Flight Attendant In Charge |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural Security Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Electronic Device |
Narrative:
After deplaning; mechanics were called to retrieve a phone from under a passenger seat. Flight attendants then searched galley carts for the phone; unaware the passenger stayed on board. Flight attendants were told the phone was found; and to leave the aircraft. After landing; flight service met the flight; informing us a passenger had been still onboard; for a brief time; without minimum crew.
Original NASA ASRS Text
Title: Air carrier Flight Attendant reported that while searching for a passenger's phone the passenger was left on the plane without the minimum crew required on board.
Narrative: After deplaning; mechanics were called to retrieve a phone from under a passenger seat. Flight attendants then searched galley carts for the phone; unaware the passenger stayed on board. Flight attendants were told the phone was found; and to leave the aircraft. After landing; Flight Service met the flight; informing us a passenger had been still onboard; for a brief time; without minimum crew.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.