Erj-190 captain reported no flight crew dg documents [notoc] for dangerous goods loaded in cargo. Fl...

Narrative:

During pushback and review of the load closeout; my first officer (first officer) briefed to me that the right/a [dg] column was labeled 'yes' and asked if we had received a notoc. We had not; so we queried the push crew about the notoc (notice to captain) and asked what was loaded on the airplane. He responded that a notoc had not been sent and that they had indeed loaded 'a box' in the forward cargo bin. We asked that they not disconnect the tow bar and we did not start engines. We contacted dispatch via ACARS and ZZZ ops to inquire on the notoc and cargo. Since no one was able to provide an answer as to where the notoc was or what the dg was; we elected to return to the gate. Upon return; the ground crew removed all dg from the cargo bin; re-input the weight and balance data; and we pushed back with no further anomalies. During push; the crew did inform us that it looked like the dg that was removed was dry ice; but there was no verification of that.

Original NASA ASRS Text

Title: ERJ-190 Captain reported no flight crew DG documents [NOTOC] for Dangerous Goods loaded in cargo. Flight crew executed a ground gate return to remove DG; subsequently completed an uneventful flight.

Narrative: During pushback and review of the load closeout; my FO (First Officer) briefed to me that the R/A [DG] column was labeled 'yes' and asked if we had received a NOTOC. We had not; so we queried the push crew about the NOTOC (Notice to Captain) and asked what was loaded on the airplane. He responded that a NOTOC had not been sent and that they had indeed loaded 'a box' in the forward cargo bin. We asked that they not disconnect the tow bar and we did not start engines. We contacted Dispatch via ACARS and ZZZ Ops to inquire on the NOTOC and cargo. Since no one was able to provide an answer as to where the NOTOC was or what the DG was; we elected to return to the gate. Upon return; the ground crew removed all DG from the cargo bin; re-input the weight and balance data; and we pushed back with no further anomalies. During push; the crew did inform us that it looked like the DG that was removed was dry ice; but there was no verification of that.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1695615
Time
Date	201910
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	EMB ERJ 190/195 ER/LR
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Person 1
Function	Captain Pilot Flying
Qualification	Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) Flight Crew Multiengine
Events
Anomaly	Deviation - Procedural Published Material / Policy Deviation - Procedural Hazardous Material Violation

Erj-190 captain reported no flight crew dg documents [notoc] for dangerous goods loaded in cargo. Flight crew executed a ground gate return to remove dg; subsequently completed an uneventful flight.