Narrative:

Started the APU and brought the packs on line. Cabin attendants reported a strange smell and the appearance of smoke in the cabin. Called line maintenance to inspect the problem. By the time line maintenance arrived at the aircraft; the smoke and odor had disappeared. Continued boarding the aircraft. Flight departed uneventfully.

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Original NASA ASRS Text

Title: A320 flight crew reported notification of a faint smoke in passenger cabin during preflight with APU supplying packs. Smoke dissipated prior to Maintenance arrival.

Narrative: Started the APU and brought the packs on line. Cabin attendants reported a strange smell and the appearance of smoke in the cabin. Called line maintenance to inspect the problem. By the time line maintenance arrived at the aircraft; the smoke and odor had disappeared. Continued boarding the aircraft. Flight departed uneventfully.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.