Narrative:

This is a recurring problem here on day shift and afternoon shift. There are two techs; one with just a powerplant license and the other with no licenses at all being counted as manpower and the company expecting and looking the other way when these two technicians have to be assigned to perform maintenance on the 757; 767; 777 and 787 fleet type aircraft. The practice has continued and will continue until intervention by proper authorities. These two technicians; nice gentlemen; are assigned workload and/or expected to perform daily maintenance tasks when an aircraft arrives and are also expected to address pilot reports/calls on their assigned outbound flights. When the need to sign off items; they either sign the item off themselves or ask someone to sign off the items for them. When it comes to getting an MEL; as the it system will not allow them to request an deferral; they ask a lead or another technician for assistance. Per gmm (general maintenance manual); these technicians do not hold the proper qualifications to perform the work they are assigned unless the procedures are followed and adhered to with a supervisor. This I will say; is not feasible under the current conditions of short/minimum manpower allocations on both shifts. At times when manpower is sufficient; these technicians are paired up with another technician to oversee the assigned aircraft's arrival and departure and workload. However; it has become a problem and many technicians are expressing disdain for this procedure used by the leads. Also; other technicians are simply requesting not to be either assigned with these two technicians or sent out to help them because they understand that the full responsibility will then fall on them once they get involved with the respective technician's work.assign these two technicians into work areas for which they are qualified for. Stop the blatant disregard of proper adherence to gmm policy and stop placing the burden on other employees.

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Original NASA ASRS Text

Title: Technician reported that unqualified technicians are performing maintenance tasks in violation of the company GMM.

Narrative: This is a recurring problem here on day shift and afternoon shift. There are two techs; one with just a Powerplant license and the other with NO licenses at all being counted as manpower and the company expecting and looking the other way when these two technicians have to be assigned to perform maintenance on the 757; 767; 777 and 787 fleet type aircraft. The practice has continued and will continue until intervention by proper authorities. These two technicians; nice gentlemen; are assigned workload and/or expected to perform daily maintenance tasks when an aircraft arrives and are also expected to address pilot reports/calls on their assigned outbound flights. When the need to sign off items; they either sign the item off themselves or ask someone to sign off the items for them. When it comes to getting an MEL; as the IT system will not allow them to request an deferral; they ask a lead or another technician for assistance. Per GMM (General Maintenance Manual); these technicians do not hold the proper qualifications to perform the work they are assigned unless the procedures are followed and adhered to with a supervisor. This I will say; is not feasible under the current conditions of short/minimum manpower allocations on both shifts. At times when manpower is sufficient; these technicians are paired up with another technician to oversee the assigned aircraft's arrival and departure and workload. However; it has become a problem and many technicians are expressing disdain for this procedure used by the leads. Also; other technicians are simply requesting not to be either assigned with these two technicians or sent out to help them because they understand that the full responsibility will then fall on them once they get involved with the respective technician's work.Assign these two technicians into work areas for which they are qualified for. Stop the blatant disregard of proper adherence to GMM policy and stop placing the burden on other employees.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.