Dispatcher reported equipment problems that made it difficult to continue working.

Attributes
ACN	1747091
Time
Date	202005
Local Time Of Day	0001-0600
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Dispatcher
Qualification	Dispatch Dispatcher
Events
Anomaly	Aircraft Equipment Problem Critical Deviation - Procedural Published Material / Policy

Narrative:

Aircraft X had to divert to ZZZ because of no detection or protection of fire. X the software to calculate diversion tool crashed while I was tried to deal with the issue at hand and had to end task the program. This left me with only wsi fusion and jepps to provide weather and notams.

Original NASA ASRS Text

Title: Dispatcher reported equipment problems that made it difficult to continue working.

Narrative: Aircraft X had to divert to ZZZ because of no detection or protection of fire. X the software to calculate diversion tool crashed while I was tried to deal with the issue at hand and had to end task the program. This left me with only WSI fusion and jepps to provide weather and NOTAMs.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.