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Flight attendant reported a passenger did not comply with covid-19 mask wearing requirements during the flight.
| Attributes | |
| ACN | 1748952 |
| Time | |
| Date | 202007 |
| Local Time Of Day | 0601-1200 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Passenger X was informed by several crew members that he and his family would have to have their mask on if they are not drinking and eating. Passenger X continued to remove his mask throughout the flight after being told by flight attendant B and C. I approached passenger X and he quickly put on his mask and I informed him that I was aware that my crew informed him several times to keep his mask on. I asked if he was continuing on to ZZZZ and he replied yes.I informed him that I was going to have a supervisor talk to him when he deplaned the aircraft. I notified the pilots to contact the supervisor and have them meet the aircraft to talk to passenger X so that this behavior does not continue on the next flight.
Original NASA ASRS Text
Title: Flight Attendant reported a passenger did not comply with COVID-19 mask wearing requirements during the flight.
Narrative: Passenger X was informed by several crew members that he and his family would have to have their mask on if they are not drinking and eating. Passenger X continued to remove his mask throughout the flight after being told by FA B and C. I approached Passenger X and he quickly put on his mask and I informed him that I was aware that my crew informed him several times to keep his mask on. I asked if he was continuing on to ZZZZ and he replied yes.I informed him that I was going to have a Supervisor talk to him when he deplaned the aircraft. I notified the pilots to contact the Supervisor and have them meet the aircraft to talk to Passenger X so that this behavior does not continue on the next flight.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.