Narrative:

Myself and my partner were dispatched to tow aircraft X from gate X to the hangar. We followed SOP for removing aircraft X off of the gate. As we entered location Y at the hangar we had to go wide around another aircraft that was parked on spot X1 which due to the covid pandemic is a made up spot sitting east of taxiway X; we were to park our aircraft on [spot] X2. After passing that aircraft I positioned my supertug and the aircraft east of the taxi line. I was following a seam in the hangar concrete in an attempt to position my supertug to the right side of another aircraft that was parked on spot X1 in order to back my aircraft into the X2 spot; also not a normal parking spot. As I swung the aircraft to the east my partner asked if I was okay with where the mobile stairs were located and I confirmed that I was fine with their location. I was following my guide man's directions who was located to my left; as I approached the spot I looked away from the guide man to see where the front of my supertug was because I knew I was approaching the end of the concrete. When I looked back the guide man had given the stop sign and my partner was telling me to stop. My partner told me we had made contact with the mobile stairs; I placed the supertug in park and set the emergency brake. Upon inspection we confirmed that I had hit the mobile stairs with the wingtip which resulted in the edge being bent. SOP was followed removing the aircraft from the gate but there is no SOP parking the aircraft in made up spots due to the covid pandemic.

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Original NASA ASRS Text

Title: Ground crew reported a wing-tip collision occurred while they were towing an aircraft to a made-up parking spot that was created due to the COVID-19 pandemic. The crew stated there were no markings to guide the aircraft to the spot.

Narrative: Myself and my partner were dispatched to tow Aircraft X from Gate X to the hangar. We followed SOP for removing Aircraft X off of the gate. As we entered Location Y at the hangar we had to go wide around another aircraft that was parked on spot X1 which due to the COVID pandemic is a made up spot sitting east of Taxiway X; we were to park our aircraft on [spot] X2. After passing that aircraft I positioned my supertug and the aircraft east of the taxi line. I was following a seam in the hangar concrete in an attempt to position my supertug to the right side of another aircraft that was parked on spot X1 in order to back my aircraft into the X2 spot; also not a normal parking spot. As I swung the aircraft to the east my partner asked if I was okay with where the mobile stairs were located and I confirmed that I was fine with their location. I was following my guide man's directions who was located to my left; as I approached the spot I looked away from the guide man to see where the front of my supertug was because I knew I was approaching the end of the concrete. When I looked back the guide man had given the stop sign and my partner was telling me to stop. My partner told me we had made contact with the mobile stairs; I placed the supertug in park and set the emergency brake. Upon inspection we confirmed that I had hit the mobile stairs with the wingtip which resulted in the edge being bent. SOP was followed removing the aircraft from the gate but there is no SOP parking the aircraft in made up spots due to the COVID pandemic.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.