Narrative:

The crew was onboard the aircraft while the cleaners were cleaning; we were asked to deplane so 1 cleaner could spray the aircraft; 3 of us were in the first class cabin; not deplaned yet when we noticed the cleaner that was supposed to be spraying was using a misting gun that wasn't misting and he was simply walking down the aisle doing nothing with the sprayer but spraying something from a spray bottle. When I approached the cleaners asking why the sprayer wasn't working; he attempted to show me that it was; the machine spewed everywhere and didn't mist. I didn't want to get him in trouble I just wanted to insure the equipment was working. After talking with the cleaner I informed company of the issues; company immediately was talking with; I am guessing; a cleaning supervisor at the same time. Cleaning supervisor was being told by the cleaners that the spraying is complete. Basically the cleaner went through the aisle with a mister not misting and reported it done; not ok!!!! When a new crew arrived with misting equipment that did work; it took them 2 minutes to mist a whole aircraft. They walked down the aisle only spraying the aisle; they didn't touch the overhead bins; seats or any other crucial areas. What happened to wiping down every tray table and every overhead bin after every flight? Are the cleaners not trained properly or are they just lazy. We also witnessed; not 1 tray table was lowered or wiped down. If we are telling our passengers of our safety procedures; we need to perform our safety procedures.

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Original NASA ASRS Text

Title: Flight Attendant reported concerns with aircraft cleaning and sanitizing procedures.

Narrative: The crew was onboard the aircraft while the cleaners were cleaning; we were asked to deplane so 1 cleaner could spray the aircraft; 3 of us were in the first class cabin; not deplaned yet when we noticed the cleaner that was supposed to be spraying was using a misting gun that wasn't misting and he was simply walking down the aisle doing nothing with the sprayer but spraying something from a spray bottle. When I approached the cleaners asking why the sprayer wasn't working; he attempted to show me that it was; the machine spewed everywhere and didn't mist. I didn't want to get him in trouble I just wanted to insure the equipment was working. After talking with the cleaner I informed company of the issues; company immediately was talking with; I am guessing; a cleaning supervisor at the same time. Cleaning supervisor was being told by the cleaners that the spraying is complete. Basically the cleaner went through the aisle with a mister not misting and reported it done; NOT OK!!!! When a new crew arrived with misting equipment that did work; it took them 2 minutes to mist a whole aircraft. They walked down the aisle only spraying the aisle; they didn't touch the overhead bins; seats or any other crucial areas. What happened to wiping down every tray table and every overhead bin after every flight? Are the cleaners not trained properly or are they just lazy. We also witnessed; not 1 tray table was lowered or wiped down. If we are telling our passengers of our safety procedures; we need to perform our safety procedures.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.