 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Flight attendant reported concerns with cleaners sanitizing the aircraft too quickly.
| Attributes | |
| ACN | 1761506 |
| Time | |
| Date | 202009 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy |
Narrative:
I am not in this department but I would like to know what is a 'typical' time frame to clean an aircraft with one person doing the job. We came in from ZZZ1 with xx people and 1 jump seat. The personnel came on after everyone except the X throughs. I was busy helping a customer and about 5 minutes later the 'cleaner' came off. I told ops which in turned called for a supervisor. The supervisor came and I asked how long does it take to clean seats and trays. He said there is no time frame. I told him this employee wasn't on the plane 5 minutes. He asked if I wanted another cleaning crew to come. I said no; I just want to know he did all trays. I have through customers on board and they watch us. I was just making sure we are keeping our promise to the customers. I thought they are supposed to do all tables? The cleaners don't know where people sat.
Original NASA ASRS Text
Title: Flight Attendant reported concerns with cleaners sanitizing the aircraft too quickly.
Narrative: I am not in this department but I would like to know what is a 'Typical' time frame to clean an aircraft with one person doing the job. We came in from ZZZ1 with XX people and 1 jump seat. The personnel came on after everyone except the X throughs. I was busy helping a customer and about 5 minutes later the 'Cleaner' came off. I told ops which in turned called for a Supervisor. The Supervisor came and I asked how long does it take to clean seats and trays. He said there is no time frame. I told him this employee wasn't on the plane 5 minutes. He asked if I wanted another cleaning crew to come. I said no; I just want to know he did ALL trays. I have through customers on board and they watch us. I was just making sure we are KEEPING OUR PROMISE to the customers. I thought they are supposed to do ALL tables? The cleaners don't know where people sat.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.