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Flight attendant reported a passenger did not comply with face mask policy during flight.
| Attributes | |
| ACN | 1761517 |
| Time | |
| Date | 202009 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Passenger X was sitting in xxc. His relative; passenger Y; was sitting across the aisle at xxd. They decided to upgrade themselves to better seats. We told them that they were welcomed to upgrade; but they would have to pay the extra fee. After much ado; they decided to move further back in the cabin. Then passenger X decides that he doesn't need to wear his mask. We asked countless times for him to wear his mask. Many announcements were made. Every time; after we walked away; he took his mask off. Once I awakened him; asking him to put his mask back on. He said that he was eating. I said; 'sir; you were sleeping.' he was putting all other passengers on board at risk.
Original NASA ASRS Text
Title: Flight Attendant reported a passenger did not comply with face mask policy during flight.
Narrative: Passenger X was sitting in XXC. His relative; Passenger Y; was sitting across the aisle at XXD. They decided to upgrade themselves to better seats. We told them that they were welcomed to upgrade; but they would have to pay the extra fee. After much ado; they decided to move further back in the cabin. Then Passenger X decides that he doesn't need to wear his mask. We asked countless times for him to wear his mask. Many announcements were made. Every time; after we walked away; he took his mask off. Once I awakened him; asking him to put his mask back on. He said that he was eating. I said; 'Sir; you were sleeping.' He was putting all other passengers on board at risk.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.