37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1754509 |
Time | |
Date | 202008 |
Local Time Of Day | 0601-1200 |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Cruise Takeoff |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant (On Duty) Flight Attendant In Charge |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Saw a man cough without his mask on takeoff. He was sleeping when I starting service when I was back to him I did tap his shoulder to let him know that his mouth and nose did need to be covered. It woke him up but I wouldn't want him to cough again without it because people are seated directly in front of him. I did say it politely though.he also did not have his nose covered on his way to the bathroom. He also mentioned it to me after in a rather upset manner that I woke him up but it was okay that everyone else had theirs down because they were eating and drinking. Had he worn his mask when I heard him cough and worn it properly after I would not have had to wake him up. I was trying to explain why I did what I did but he walked away. I stand by it because right now safety and health care [are] the same thing and I'm protecting everyone when it comes to making sure masks are worn correctly. Also while he was being upset with me he didn't have his nose covered by his mask. So he was still wearing it incorrectly after being told.
Original NASA ASRS Text
Title: Flight Attendant reported a passenger was non-compliant with wearing a face mask during flight.
Narrative: Saw a man cough without his mask on takeoff. He was sleeping when I starting service when I was back to him I did tap his shoulder to let him know that his mouth and nose did need to be covered. It woke him up but I wouldn't want him to cough again without it because people are seated directly in front of him. I did say it politely though.He also did not have his nose covered on his way to the bathroom. He also mentioned it to me after in a rather upset manner that I woke him up but it was okay that everyone else had theirs down because they were eating and drinking. Had he worn his mask when I heard him cough and worn it properly after I would not have had to wake him up. I was trying to explain why I did what I did but he walked away. I stand by it because right now safety and health care [are] the same thing and I'm protecting everyone when it comes to making sure masks are worn correctly. Also while he was being upset with me he didn't have his nose covered by his mask. So he was still wearing it incorrectly after being told.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.