37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1755891 |
Time | |
Date | 202008 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Parked |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant (On Duty) |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Deviation - Procedural Security Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Once we finished the safety demo flight attendant X informed me that [passenger in] X1 was not wearing his mask and that during the safety demo she had to ask him twice to put on his mask. He was on a phone call after door closure. I went over and asked him to wear his mask properly as it was not covering his nose. I preceded to give him a warning. We; the crew; agreed that this aggressive behavior would not be tolerated as we did not want anything to escalate once in the air.
Original NASA ASRS Text
Title: Flight Attendant reported a passenger did not comply with the face mask policy.
Narrative: Once we finished the safety demo FA X informed me that [Passenger in] X1 was not wearing his mask and that during the safety demo she had to ask him twice to put on his mask. He was on a phone call after door closure. I went over and asked him to wear his mask properly as it was not covering his nose. I preceded to give him a warning. We; the crew; agreed that this aggressive behavior would not be tolerated as we did not want anything to escalate once in the air.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.