37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1760901 |
Time | |
Date | 202009 |
Local Time Of Day | 0601-1200 |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Cruise |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant In Charge |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Passenger [would] not wear the mask over his nose. He was asked multiple times and then said he can't breathe with it on. I explained our policy; told him the consequences and he said - 'call the captain; I don't care I can't breathe.' I came back; asked him one more time and he said it's not my fault and I said I realize that; but when you agreed to fly you agreed to our mask policy.fine whatever; was his response. The passenger in seat xx first called it to my attention during takeoff then again when I walked by a second time. He was not combative in any way; but refused to comply.
Original NASA ASRS Text
Title: Flight Attendant reported a passenger did not comply with face mask policy during flight.
Narrative: Passenger [would] not wear the mask over his nose. He was asked multiple times and then said he can't breathe with it on. I explained our policy; told him the consequences and he said - 'Call the Captain; I don't care I can't breathe.' I came back; asked him one more time and he said it's not my fault and I said I realize that; but when you agreed to fly you agreed to our mask policy.Fine whatever; was his response. The passenger in seat XX first called it to my attention during takeoff then again when I walked by a second time. He was not combative in any way; but refused to comply.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.