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Flight attendant reported a passenger did not comply with the face mask policy.
| Attributes | |
| ACN | 1766707 |
| Time | |
| Date | 202010 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
During my compliance check I noticed passenger X did not have a mask on. Passenger X's face was covered with a hoodie. I asked passenger X to put a mask on and the reply was 'no I will not.' passenger X was going to use the hoodie because it was a barrier. Passenger X started to shout at me and continued to tell me the hoodie would stay on. Passenger X started to go on about how a mask doesn't protect anyone; so at that point I said I would be back right back. Because he wanted to escalate the situation I went up to tell the a flight attendant; she came back and explained to passenger X the company's policy. Passenger X's wife [also] added that the mask doesn't protect anyone. In the middle of flight; he then again put a blanket on his head and the mask was completely off.
Original NASA ASRS Text
Title: Flight Attendant reported a passenger did not comply with the face mask policy.
Narrative: During my compliance check I noticed Passenger X did not have a mask on. Passenger X's face was covered with a hoodie. I asked Passenger X to put a mask on and the reply was 'no I will not.' Passenger X was going to use the hoodie because it was a barrier. Passenger X started to shout at me and continued to tell me the hoodie would stay on. Passenger X started to go on about how a mask doesn't protect anyone; so at that point I said I would be back right back. Because he wanted to escalate the situation I went up to tell the A Flight Attendant; she came back and explained to Passenger X the company's policy. Passenger X's wife [also] added that the mask doesn't protect anyone. In the middle of flight; he then again put a blanket on his head and the mask was completely off.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.