Narrative:

Flying an EMS contract at hospital we were dispatched to ZZZ, at XX00 hours. (The night PIC was available but the night sic was not). A decision to go with a night PIC and day sic was made due to patient condition and flight crew was assured of no more than 30 on the ground which should have gotten us back by YY00 end of sic crew duty time. After a little while on ground, doctor advised a delay to obtain permission from family for ecmo treatment on arrival at hospital. At ZZ15 PIC tried to arrange for fixed wing crew change from xyz to ZZZ for sic change. Governor was arriving at ZZZ and flying service was unable to dispatch an small transport for 1 or 2 hours. The patient was in critical condition and flight crew made the decision not to delay transport of patient to hospital because of information furnished by doctor. At ZZ36 we depart ZZZ hospital a and arrived at abc at ZZ42 which made me exceed duty time of 14 hours by 1 hour and 45 mins. To prevent this in the future, we called the secret service and the governor's people to release an aircraft for ach crew change if he is elected president. There should be allowances for EMS operations in 135.267 to make exception for critical care patients and transport restrictions for crews. Callback conversation with reporter revealed the following information: reporter states that usual procedure when a pilot is reaching 14 hour duty time is to fly relief pilots to the location. In this case, however, secret service would not allow company to enter ramp areas for any reason. This situation was resolved by president at later time when he became aware of issue. EMS type operations will be allowed to proceed unobstructed.

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Original NASA ASRS Text

Title: EMS HELI CREW UNABLE TO BRING IN RELIEF CREW FLIES OVER DUTY TIME.

Narrative: FLYING AN EMS CONTRACT AT HOSPITAL WE WERE DISPATCHED TO ZZZ, AT XX00 HRS. (THE NIGHT PIC WAS AVAILABLE BUT THE NIGHT SIC WAS NOT). A DECISION TO GO WITH A NIGHT PIC AND DAY SIC WAS MADE DUE TO PATIENT CONDITION AND FLC WAS ASSURED OF NO MORE THAN 30 ON THE GND WHICH SHOULD HAVE GOTTEN US BACK BY YY00 END OF SIC CREW DUTY TIME. AFTER A LITTLE WHILE ON GND, DOCTOR ADVISED A DELAY TO OBTAIN PERMISSION FROM FAMILY FOR ECMO TREATMENT ON ARR AT HOSPITAL. AT ZZ15 PIC TRIED TO ARRANGE FOR FIXED WING CREW CHANGE FROM XYZ TO ZZZ FOR SIC CHANGE. GOVERNOR WAS ARRIVING AT ZZZ AND FLYING SVC WAS UNABLE TO DISPATCH AN SMT FOR 1 OR 2 HRS. THE PATIENT WAS IN CRITICAL CONDITION AND FLC MADE THE DECISION NOT TO DELAY TRANSPORT OF PATIENT TO HOSPITAL BECAUSE OF INFO FURNISHED BY DOCTOR. AT ZZ36 WE DEPART ZZZ HOSPITAL A AND ARRIVED AT ABC AT ZZ42 WHICH MADE ME EXCEED DUTY TIME OF 14 HRS BY 1 HR AND 45 MINS. TO PREVENT THIS IN THE FUTURE, WE CALLED THE SECRET SVC AND THE GOVERNOR'S PEOPLE TO RELEASE AN ACFT FOR ACH CREW CHANGE IF HE IS ELECTED PRESIDENT. THERE SHOULD BE ALLOWANCES FOR EMS OPS IN 135.267 TO MAKE EXCEPTION FOR CRITICAL CARE PATIENTS AND TRANSPORT RESTRICTIONS FOR CREWS. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATES THAT USUAL PROC WHEN A PLT IS REACHING 14 HR DUTY TIME IS TO FLY RELIEF PLTS TO THE LOCATION. IN THIS CASE, HOWEVER, SECRET SVC WOULD NOT ALLOW COMPANY TO ENTER RAMP AREAS FOR ANY REASON. THIS SITUATION WAS RESOLVED BY PRESIDENT AT LATER TIME WHEN HE BECAME AWARE OF ISSUE. EMS TYPE OPS WILL BE ALLOWED TO PROCEED UNOBSTRUCTED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.