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Attributes | |
ACN | 224513 |
Time | |
Date | 199210 |
Day | Thu |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | airport : mco |
State Reference | FL |
Altitude | agl bound lower : 0 agl bound upper : 0 |
Environment | |
Flight Conditions | VMC |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | tower : cle |
Operator | general aviation : personal |
Make Model Name | Small Transport, Low Wing, 2 Recip Eng |
Flight Phase | climbout : takeoff ground other : taxi landing other |
Route In Use | arrival other departure other |
Flight Plan | VFR |
Person 1 | |
Affiliation | Other |
Function | flight crew : single pilot |
Qualification | pilot : instrument pilot : commercial |
Experience | flight time last 90 days : 30 flight time total : 1000 flight time type : 500 |
ASRS Report | 224513 |
Person 2 | |
Affiliation | government : faa |
Function | controller : ground |
Qualification | controller : non radar |
Events | |
Anomaly | other anomaly other |
Independent Detector | other flight crewa |
Resolutory Action | other |
Consequence | Other |
Supplementary | |
Primary Problem | Flight Crew Human Performance |
Air Traffic Incident | other |
Situations | |
ATC Facility | procedure or policy : unspecified |
Narrative:
As I approached orlando airspace, I was passed over by miami center to orlando approach who cleared me into the TCA. I was then passed through a series of controllers with various frequencys. I had previously contacted ATIS prior to entering their airspace and was advised that I would be landing on runway 18R. This was confirmed by one of the controllers in the series. Then one of the frequencys I was given was apparently incorrect or it was dialed in wrong so I returned to the previous controller who then gave me another frequency which was different and that controller stated that he did not 'have me.' I advised him that I was cleared for runway 18R by the previous controller. This controller asked if I saw the airport and I replied affirmative. He then asked if I saw a large jet on final approach. I said I did. He further advised me to follow that jet in and watch out for turbulence. His instructions were followed to the letter and the landing was uneventful. I then taxied off the runway and contacted ground control and requested a taxi to the ramp of the local FBO. He gave permission for this, then asked me to call the supervisor. I advised him that I would not be staying at the airport as I would only be there momentarily to let off passengers, then I taxied to the FBO ramp where I shut down one engine and let off passengers. I then restarted the engine, contacted ATIS, then contacted ground control and was again asked if I had called the supervisor. I answered negative stating that I was not leaving the plane and was only letting off passengers and if there was a problem I would be glad to address it. He then gave me clearance to taxi to runway 18R and as I taxied the plane, the ground controller came back on the radio and asked me if I had called the supervisor. I again replied negatively. I then dialed in the tower frequency and was again asked if I had called the supervisor. I advised 'no' and asked if I had clearance to depart. He said yes, so I departed. As I was passed over to still again another controller, he again asked me if I had called the supervisor and I advised him 'no.' the last 2 controllers were aggressive and nonprofessional which precipitated further problems. I am not sure what the problem was, but I suspect that someone in the chain of controller transfers misinterpreted something and it was passed on to me. I suggest that problems like that could best be addressed with better communication between controller-controller in various quadrants and less aggressive communication with pilots. Further contributory factors are probably the human emotional frailties that we all have. Callback conversation with reporter revealed the following information. The reporting pilot states that he does not know why ATC and tower wanted him to call. He did not call when he returned to his home. He states that several other pilots try to avoid mco at all costs as the ATC people there are not at all nice. He has not heard from the FAA.
Original NASA ASRS Text
Title: AN SMA TWIN PLT WAS ASKED TO CALL THE TWR SUPVR AT MCO. AS HE WAS NOT PLANNING TO GET OUT OF HIS ACFT, HE DID NOT CALL.
Narrative: AS I APCHED ORLANDO AIRSPACE, I WAS PASSED OVER BY MIAMI CTR TO ORLANDO APCH WHO CLRED ME INTO THE TCA. I WAS THEN PASSED THROUGH A SERIES OF CTLRS WITH VARIOUS FREQS. I HAD PREVIOUSLY CONTACTED ATIS PRIOR TO ENTERING THEIR AIRSPACE AND WAS ADVISED THAT I WOULD BE LNDG ON RWY 18R. THIS WAS CONFIRMED BY ONE OF THE CTLRS IN THE SERIES. THEN ONE OF THE FREQS I WAS GIVEN WAS APPARENTLY INCORRECT OR IT WAS DIALED IN WRONG SO I RETURNED TO THE PREVIOUS CTLR WHO THEN GAVE ME ANOTHER FREQ WHICH WAS DIFFERENT AND THAT CTLR STATED THAT HE DID NOT 'HAVE ME.' I ADVISED HIM THAT I WAS CLRED FOR RWY 18R BY THE PREVIOUS CTLR. THIS CTLR ASKED IF I SAW THE ARPT AND I REPLIED AFFIRMATIVE. HE THEN ASKED IF I SAW A LARGE JET ON FINAL APCH. I SAID I DID. HE FURTHER ADVISED ME TO FOLLOW THAT JET IN AND WATCH OUT FOR TURB. HIS INSTRUCTIONS WERE FOLLOWED TO THE LETTER AND THE LNDG WAS UNEVENTFUL. I THEN TAXIED OFF THE RWY AND CONTACTED GND CTL AND REQUESTED A TAXI TO THE RAMP OF THE LCL FBO. HE GAVE PERMISSION FOR THIS, THEN ASKED ME TO CALL THE SUPVR. I ADVISED HIM THAT I WOULD NOT BE STAYING AT THE ARPT AS I WOULD ONLY BE THERE MOMENTARILY TO LET OFF PAXS, THEN I TAXIED TO THE FBO RAMP WHERE I SHUT DOWN ONE ENG AND LET OFF PAXS. I THEN RESTARTED THE ENG, CONTACTED ATIS, THEN CONTACTED GND CTL AND WAS AGAIN ASKED IF I HAD CALLED THE SUPVR. I ANSWERED NEGATIVE STATING THAT I WAS NOT LEAVING THE PLANE AND WAS ONLY LETTING OFF PAXS AND IF THERE WAS A PROBLEM I WOULD BE GLAD TO ADDRESS IT. HE THEN GAVE ME CLRNC TO TAXI TO RWY 18R AND AS I TAXIED THE PLANE, THE GND CTLR CAME BACK ON THE RADIO AND ASKED ME IF I HAD CALLED THE SUPVR. I AGAIN REPLIED NEGATIVELY. I THEN DIALED IN THE TWR FREQ AND WAS AGAIN ASKED IF I HAD CALLED THE SUPVR. I ADVISED 'NO' AND ASKED IF I HAD CLRNC TO DEPART. HE SAID YES, SO I DEPARTED. AS I WAS PASSED OVER TO STILL AGAIN ANOTHER CTLR, HE AGAIN ASKED ME IF I HAD CALLED THE SUPVR AND I ADVISED HIM 'NO.' THE LAST 2 CTLRS WERE AGGRESSIVE AND NONPROFESSIONAL WHICH PRECIPITATED FURTHER PROBLEMS. I AM NOT SURE WHAT THE PROBLEM WAS, BUT I SUSPECT THAT SOMEONE IN THE CHAIN OF CTLR TRANSFERS MISINTERPRETED SOMETHING AND IT WAS PASSED ON TO ME. I SUGGEST THAT PROBLEMS LIKE THAT COULD BEST BE ADDRESSED WITH BETTER COM BTWN CTLR-CTLR IN VARIOUS QUADRANTS AND LESS AGGRESSIVE COM WITH PLTS. FURTHER CONTRIBUTORY FACTORS ARE PROBABLY THE HUMAN EMOTIONAL FRAILTIES THAT WE ALL HAVE. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO. THE RPTING PLT STATES THAT HE DOES NOT KNOW WHY ATC AND TWR WANTED HIM TO CALL. HE DID NOT CALL WHEN HE RETURNED TO HIS HOME. HE STATES THAT SEVERAL OTHER PLTS TRY TO AVOID MCO AT ALL COSTS AS THE ATC PEOPLE THERE ARE NOT AT ALL NICE. HE HAS NOT HEARD FROM THE FAA.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.