Narrative:

We were cleared to taxi from gate X. Another light transport was parked nearby to our right and ahead and to the left of our aircraft was the jetway to gate Y. Due to the close proximity to these obstacles and surface condition (rain), we started both engines. In addition, 1 wingwalker per wing and lead ramp agent at the nose were present to assist maneuvering. During taxi, the first officer was checking the right side of the aircraft as well as guarding the brakes with me, always indicating that we were clear of the other airplane. I was monitoring the left side of our aircraft as well as observing the lead ramp agent's taxi instructions. Throughout the maneuver, the taxi speed was very, very slow and cautious, with both engines running. As the jetway to gate Y approached, we were given a taxi-straight-forward command from the lead agent. The left wingwalker, standing in front of the wing at the wingtip, gave no indication of the wingtip-to-obstacle distance, but smiled and gave a thumbs-up, then walked under the wing and disappeared from view. My attention shifted to the lead agent, marshalling us with straight-ahead commands at which time we felt a shudder in the airplane. As we continued ahead, past gate Y, I asked the first officer about the shudder and then received the stop taxi command from the lead agent. The lead agent then went to the left wing and shook his head and made a face to indicate a problem to the left wingtip area. At this time, our aircraft was beyond gate Y and we waited for the other light transport to clear its parking spot at gate X. The lead agent signaled with his hands to return back to our parking area at gate X. We taxied back to parking and shut down the aircraft and visually inspected the left wingtip to assess the damage.

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Original NASA ASRS Text

Title: AN ACR LTT HIT A JETWAY WITH ITS L WINGTIP.

Narrative: WE WERE CLRED TO TAXI FROM GATE X. ANOTHER LTT WAS PARKED NEARBY TO OUR R AND AHEAD AND TO THE L OF OUR ACFT WAS THE JETWAY TO GATE Y. DUE TO THE CLOSE PROX TO THESE OBSTACLES AND SURFACE CONDITION (RAIN), WE STARTED BOTH ENGS. IN ADDITION, 1 WINGWALKER PER WING AND LEAD RAMP AGENT AT THE NOSE WERE PRESENT TO ASSIST MANEUVERING. DURING TAXI, THE FO WAS CHKING THE R SIDE OF THE ACFT AS WELL AS GUARDING THE BRAKES WITH ME, ALWAYS INDICATING THAT WE WERE CLR OF THE OTHER AIRPLANE. I WAS MONITORING THE L SIDE OF OUR ACFT AS WELL AS OBSERVING THE LEAD RAMP AGENT'S TAXI INSTRUCTIONS. THROUGHOUT THE MANEUVER, THE TAXI SPD WAS VERY, VERY SLOW AND CAUTIOUS, WITH BOTH ENGS RUNNING. AS THE JETWAY TO GATE Y APCHED, WE WERE GIVEN A TAXI-STRAIGHT-FORWARD COMMAND FROM THE LEAD AGENT. THE L WINGWALKER, STANDING IN FRONT OF THE WING AT THE WINGTIP, GAVE NO INDICATION OF THE WINGTIP-TO-OBSTACLE DISTANCE, BUT SMILED AND GAVE A THUMBS-UP, THEN WALKED UNDER THE WING AND DISAPPEARED FROM VIEW. MY ATTN SHIFTED TO THE LEAD AGENT, MARSHALLING US WITH STRAIGHT-AHEAD COMMANDS AT WHICH TIME WE FELT A SHUDDER IN THE AIRPLANE. AS WE CONTINUED AHEAD, PAST GATE Y, I ASKED THE FO ABOUT THE SHUDDER AND THEN RECEIVED THE STOP TAXI COMMAND FROM THE LEAD AGENT. THE LEAD AGENT THEN WENT TO THE L WING AND SHOOK HIS HEAD AND MADE A FACE TO INDICATE A PROB TO THE L WINGTIP AREA. AT THIS TIME, OUR ACFT WAS BEYOND GATE Y AND WE WAITED FOR THE OTHER LTT TO CLR ITS PARKING SPOT AT GATE X. THE LEAD AGENT SIGNALED WITH HIS HANDS TO RETURN BACK TO OUR PARKING AREA AT GATE X. WE TAXIED BACK TO PARKING AND SHUT DOWN THE ACFT AND VISUALLY INSPECTED THE L WINGTIP TO ASSESS THE DAMAGE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.