Narrative:

We were cleared to what we heard as 'FL270' while we were in cruise at FL310 by ZAU. I read back, 'air carrier flight XXX cleared to FL270.' ZAU acknowledged and we started our descent for FL270. As we passed through 28500 ft, ZAU called and stated, 'air carrier flight XXX stop descent at FL280 you were not cleared below FL290.' I stated that 'I had read back cleared to FL270 and was acknowledged by ZAU.' then ZAU cleared us to FL270 without incident. I have been noticing increasing incidents of ATC failing to really 'listen back.' our system is full of checks and balances and the communication of clrncs with transmission, readback, and listen back is fundamental to safety.

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Original NASA ASRS Text

Title: PLTDEV CAUSED BY MISINTERP OF ATC CLRNC.

Narrative: WE WERE CLRED TO WHAT WE HEARD AS 'FL270' WHILE WE WERE IN CRUISE AT FL310 BY ZAU. I READ BACK, 'ACR FLT XXX CLRED TO FL270.' ZAU ACKNOWLEDGED AND WE STARTED OUR DSCNT FOR FL270. AS WE PASSED THROUGH 28500 FT, ZAU CALLED AND STATED, 'ACR FLT XXX STOP DSCNT AT FL280 YOU WERE NOT CLRED BELOW FL290.' I STATED THAT 'I HAD READ BACK CLRED TO FL270 AND WAS ACKNOWLEDGED BY ZAU.' THEN ZAU CLRED US TO FL270 WITHOUT INCIDENT. I HAVE BEEN NOTICING INCREASING INCIDENTS OF ATC FAILING TO REALLY 'LISTEN BACK.' OUR SYS IS FULL OF CHKS AND BALS AND THE COM OF CLRNCS WITH XMISSION, READBACK, AND LISTEN BACK IS FUNDAMENTAL TO SAFETY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.