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|
Attributes | |
ACN | 295483 |
Time | |
Date | 199502 |
Day | Sat |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | airport : msy |
State Reference | LA |
Altitude | agl bound lower : 0 agl bound upper : 0 |
Environment | |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : preflight |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : atp |
Experience | flight time last 90 days : 200 flight time total : 4000 flight time type : 400 |
ASRS Report | 295483 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
Events | |
Anomaly | aircraft equipment problem : critical other anomaly other |
Independent Detector | other flight crewa other other : unspecified |
Resolutory Action | flight crew : overcame equipment problem other |
Consequence | Other |
Supplementary | |
Primary Problem | Flight Crew Human Performance |
Air Traffic Incident | other |
Narrative:
While walking to aircraft with 1 of our cabin jumpseat riders, on the jetway at XA50 local, we noticed broken glass at the end of the jetway. Additionally, the jetway was about 4 ft from the aircraft making it impossible to board the aircraft. Also the cabin door was closed. At XA55 an agent informed me that the jetway had a problem and hit the cabin door and the fuselage 3 ft toward of the cabin door. I inspected the damage briefly and instructed the agent to wait for the captain to make a determination. At XB00 the captain arrived to inspect the damage. There were 2 bends approximately 3 inches in length at the top of the cabin door, and one larger bend on the bottom of the door approximately 2 inches in length. The damage was clearly visible and, in my view, significant. The captain did a thorough inspection of the door open and closed and to its seal. The fuselage appeared undamaged. He concluded that although he could see light from inside the cabin with the door shut, the seal was damaged and the damage to the door was not significant. 5 persons were now on the jetway the captain the agent, a baggage louder/pushback operator, another baggage loader/pushback operator and myself. The captain instructed the agent to clean up the glass load the passenger and forget this ever occurred, if everyone was in agreement to keep the mouths shut regarding the incident. He said we could fly to atlanta where we might get it looked at or just forget about it entirely, and where the damage would be found at a later date and be fixed. This way no harm would come, and the flight would not be delayed. Rather than voice dissent in front of the group, I nodded in agreement. At XB07, while seated in the cockpit, I voiced my dissent to the captain I stated that I would stand by whatever decision he made, however I believed his actions would be detrimental. Specifically I mentioned the point that someone would take a fall for this and it would probably be he and I. Without discussion and apparently understanding my discontent, he instructed the agent to call for maintenance to have it inspected, and delay the boarding of the passenger. 2 mechanics arrived at approximately XC00 from another carrier. They inspected the door and concluded that there was damage to the hinge and they refused to sign the aircraft off as airworthy. The captain was now visibly annoyed with their actions. Maintenance was called and a mechanic would be flown from atlanta to inspect our aircraft. At XE15L the airlines mechanic, inspected the door and advised us that he would sign the aircraft as airworthy. The boarding of the passenger was commenced and we began preparations for flight. The captain, who does not prompt for checklists, adamantly commands for the before start checklist. Something I found unusual. During the checklist item, oxygen I check my mask as he did his for proper function, specifically, I heard the flow of oxygen out of my mask. As I inspected the oxygen bottles during my first flight from yesterday as well as the interphone communication. I did not check these items at this point in time. The captain then asked for me to read me the values on the oxygen bottle gauges. Upon first examination both needles were 'pinned' against the stops. Upon closer examination the crew oxygen, this needle was 'pinned' in the empty position. During my career as a pilot I have never had a captain ask me to read the gauges of the oxygen. It was apparent that the captain was aware there was not any oxygen. The captain then asked for the aircraft logbook and wrote this discrepancy in the logbook. He then verbally chastised me for not checking this item earlier and that I could be assured of a meeting with the chief pilots regarding my incompetence. The captain stated that we would be able to depart, however, we would just need to fly at 10000 ft. However, this was not allowed and a replacement oxygen bottle would need to be found. After about an hour delay, at which time the captain dictated another speech on the importance of authority/authorized and rules, I realized that the captain drained the oxygen bottle while he was alone in the aircraft and the rest of the crew wasgetting breakfast at XC30L. His actions were too intentional and he clearly saw me as a threat to his authority/authorized after my dissent in the cabin door incident. His speeches and his actions especially regarding a meeting with the chief pilots were his way of keeping me in check. I make a strong statement that a pilot would perform such an action, but based on my observations of his personality, his speeches, and his actions, there is no doubt in my mind that this is what occurred. An oxygen bottle was acquired and the flight departed at approximately XG20L. During our flight to atlanta. Seeing I was clearly upset. The captain backed away from his chastising position and stated that nothing would probably come from my incompetence. He tried to make conversation but I was curt with him and clearly annoyed. The flts later that day were uneventful, however, there was little if any communication between us.
Original NASA ASRS Text
Title: ACFT EQUIP PROB AND AN INTERPERSONAL RELATIONSHIP PROB.
Narrative: WHILE WALKING TO ACFT WITH 1 OF OUR CABIN JUMPSEAT RIDERS, ON THE JETWAY AT XA50 LCL, WE NOTICED BROKEN GLASS AT THE END OF THE JETWAY. ADDITIONALLY, THE JETWAY WAS ABOUT 4 FT FROM THE ACFT MAKING IT IMPOSSIBLE TO BOARD THE ACFT. ALSO THE CABIN DOOR WAS CLOSED. AT XA55 AN AGENT INFORMED ME THAT THE JETWAY HAD A PROB AND HIT THE CABIN DOOR AND THE FUSELAGE 3 FT TOWARD OF THE CABIN DOOR. I INSPECTED THE DAMAGE BRIEFLY AND INSTRUCTED THE AGENT TO WAIT FOR THE CAPT TO MAKE A DETERMINATION. AT XB00 THE CAPT ARRIVED TO INSPECT THE DAMAGE. THERE WERE 2 BENDS APPROX 3 INCHES IN LENGTH AT THE TOP OF THE CABIN DOOR, AND ONE LARGER BEND ON THE BOTTOM OF THE DOOR APPROX 2 INCHES IN LENGTH. THE DAMAGE WAS CLRLY VISIBLE AND, IN MY VIEW, SIGNIFICANT. THE CAPT DID A THOROUGH INSPECTION OF THE DOOR OPEN AND CLOSED AND TO ITS SEAL. THE FUSELAGE APPEARED UNDAMAGED. HE CONCLUDED THAT ALTHOUGH HE COULD SEE LIGHT FROM INSIDE THE CABIN WITH THE DOOR SHUT, THE SEAL WAS DAMAGED AND THE DAMAGE TO THE DOOR WAS NOT SIGNIFICANT. 5 PERSONS WERE NOW ON THE JETWAY THE CAPT THE AGENT, A BAGGAGE LOUDER/PUSHBACK OPERATOR, ANOTHER BAGGAGE LOADER/PUSHBACK OPERATOR AND MYSELF. THE CAPT INSTRUCTED THE AGENT TO CLEAN UP THE GLASS LOAD THE PAX AND FORGET THIS EVER OCCURRED, IF EVERYONE WAS IN AGREEMENT TO KEEP THE MOUTHS SHUT REGARDING THE INCIDENT. HE SAID WE COULD FLY TO ATLANTA WHERE WE MIGHT GET IT LOOKED AT OR JUST FORGET ABOUT IT ENTIRELY, AND WHERE THE DAMAGE WOULD BE FOUND AT A LATER DATE AND BE FIXED. THIS WAY NO HARM WOULD COME, AND THE FLT WOULD NOT BE DELAYED. RATHER THAN VOICE DISSENT IN FRONT OF THE GROUP, I NODDED IN AGREEMENT. AT XB07, WHILE SEATED IN THE COCKPIT, I VOICED MY DISSENT TO THE CAPT I STATED THAT I WOULD STAND BY WHATEVER DECISION HE MADE, HOWEVER I BELIEVED HIS ACTIONS WOULD BE DETRIMENTAL. SPECIFICALLY I MENTIONED THE POINT THAT SOMEONE WOULD TAKE A FALL FOR THIS AND IT WOULD PROBABLY BE HE AND I. WITHOUT DISCUSSION AND APPARENTLY UNDERSTANDING MY DISCONTENT, HE INSTRUCTED THE AGENT TO CALL FOR MAINT TO HAVE IT INSPECTED, AND DELAY THE BOARDING OF THE PAX. 2 MECHS ARRIVED AT APPROX XC00 FROM ANOTHER CARRIER. THEY INSPECTED THE DOOR AND CONCLUDED THAT THERE WAS DAMAGE TO THE HINGE AND THEY REFUSED TO SIGN THE ACFT OFF AS AIRWORTHY. THE CAPT WAS NOW VISIBLY ANNOYED WITH THEIR ACTIONS. MAINT WAS CALLED AND A MECH WOULD BE FLOWN FROM ATLANTA TO INSPECT OUR ACFT. AT XE15L THE AIRLINES MECH, INSPECTED THE DOOR AND ADVISED US THAT HE WOULD SIGN THE ACFT AS AIRWORTHY. THE BOARDING OF THE PAX WAS COMMENCED AND WE BEGAN PREPARATIONS FOR FLT. THE CAPT, WHO DOES NOT PROMPT FOR CHKLISTS, ADAMANTLY COMMANDS FOR THE BEFORE START CHKLIST. SOMETHING I FOUND UNUSUAL. DURING THE CHKLIST ITEM, OXYGEN I CHK MY MASK AS HE DID HIS FOR PROPER FUNCTION, SPECIFICALLY, I HEARD THE FLOW OF OXYGEN OUT OF MY MASK. AS I INSPECTED THE OXYGEN BOTTLES DURING MY FIRST FLT FROM YESTERDAY AS WELL AS THE INTERPHONE COM. I DID NOT CHK THESE ITEMS AT THIS POINT IN TIME. THE CAPT THEN ASKED FOR ME TO READ ME THE VALUES ON THE OXYGEN BOTTLE GAUGES. UPON FIRST EXAMINATION BOTH NEEDLES WERE 'PINNED' AGAINST THE STOPS. UPON CLOSER EXAMINATION THE CREW OXYGEN, THIS NEEDLE WAS 'PINNED' IN THE EMPTY POS. DURING MY CAREER AS A PLT I HAVE NEVER HAD A CAPT ASK ME TO READ THE GAUGES OF THE OXYGEN. IT WAS APPARENT THAT THE CAPT WAS AWARE THERE WAS NOT ANY OXYGEN. THE CAPT THEN ASKED FOR THE ACFT LOGBOOK AND WROTE THIS DISCREPANCY IN THE LOGBOOK. HE THEN VERBALLY CHASTISED ME FOR NOT CHKING THIS ITEM EARLIER AND THAT I COULD BE ASSURED OF A MEETING WITH THE CHIEF PLTS REGARDING MY INCOMPETENCE. THE CAPT STATED THAT WE WOULD BE ABLE TO DEPART, HOWEVER, WE WOULD JUST NEED TO FLY AT 10000 FT. HOWEVER, THIS WAS NOT ALLOWED AND A REPLACEMENT OXYGEN BOTTLE WOULD NEED TO BE FOUND. AFTER ABOUT AN HR DELAY, AT WHICH TIME THE CAPT DICTATED ANOTHER SPEECH ON THE IMPORTANCE OF AUTH AND RULES, I REALIZED THAT THE CAPT DRAINED THE OXYGEN BOTTLE WHILE HE WAS ALONE IN THE ACFT AND THE REST OF THE CREW WASGETTING BREAKFAST AT XC30L. HIS ACTIONS WERE TOO INTENTIONAL AND HE CLRLY SAW ME AS A THREAT TO HIS AUTH AFTER MY DISSENT IN THE CABIN DOOR INCIDENT. HIS SPEECHES AND HIS ACTIONS ESPECIALLY REGARDING A MEETING WITH THE CHIEF PLTS WERE HIS WAY OF KEEPING ME IN CHK. I MAKE A STRONG STATEMENT THAT A PLT WOULD PERFORM SUCH AN ACTION, BUT BASED ON MY OBSERVATIONS OF HIS PERSONALITY, HIS SPEECHES, AND HIS ACTIONS, THERE IS NO DOUBT IN MY MIND THAT THIS IS WHAT OCCURRED. AN OXYGEN BOTTLE WAS ACQUIRED AND THE FLT DEPARTED AT APPROX XG20L. DURING OUR FLT TO ATLANTA. SEEING I WAS CLRLY UPSET. THE CAPT BACKED AWAY FROM HIS CHASTISING POS AND STATED THAT NOTHING WOULD PROBABLY COME FROM MY INCOMPETENCE. HE TRIED TO MAKE CONVERSATION BUT I WAS CURT WITH HIM AND CLRLY ANNOYED. THE FLTS LATER THAT DAY WERE UNEVENTFUL, HOWEVER, THERE WAS LITTLE IF ANY COM BTWN US.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.