37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 298130 |
Time | |
Date | 199503 |
Day | Fri |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | atc facility : pxr airport : phx |
State Reference | AZ |
Altitude | msl bound lower : 7000 msl bound upper : 8500 |
Environment | |
Flight Conditions | VMC |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B757-200 |
Operating Under FAR Part | Part 121 |
Navigation In Use | Other Other |
Flight Phase | climbout : intermediate altitude |
Route In Use | departure other departure sid : sid enroute airway : phx |
Flight Plan | IFR |
Aircraft 2 | |
Operator | common carrier : air carrier |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | climbout : intermediate altitude |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : flight engineer pilot : cfi pilot : atp |
Experience | flight time last 90 days : 240 flight time total : 4500 flight time type : 1000 |
ASRS Report | 298130 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
Events | |
Anomaly | altitude deviation : excursion from assigned altitude non adherence : clearance other anomaly other |
Independent Detector | other other : unspecified |
Resolutory Action | controller : issued new clearance other |
Consequence | faa : reviewed incident with flight crew |
Supplementary | |
Primary Problem | ATC Human Performance |
Air Traffic Incident | Pilot Deviation |
Narrative:
After departure from phx, we received a climb clearance to 8000 ft. Passing through approximately 7000 ft, the captain and I understood a climb clearance to 15000 ft. Read back 'air carrier a, cleared to one five thousand.' ATC did not respond. Approximately 7800 ft, air carrier B called ATC and stated 'phx departure, air carrier B, someone just read back our clearance to 15000 ft.' I began to leveloff (approximately 8500 ft) and asked the captain to verify our clearance. The captain attempted to contact ATC, 2 or 3 times. On the final try, he stated 'phx, verify air carrier a is cleared to one five thousand.' ATC's reply 'well, since you're already above 8000 ft, continue to 15000 ft.' we continued, no further deviations. However, communication between us and ATC was difficult. Possible cause of problem: 1) ATC distracted due to workload. 2) similar sounding call signs. 3) poor radio reception. Callback conversation with reporter revealed the following information: the reporter flies the B-757 and B-767 for a major united states air carrier both in domestic and overseas rtes. He had never flown with the captain before the trip of this incident. Because of the standardization in his company, he knows what to expect from all crew members that he flies with. There was a lot of aircraft on the frequency. Had the other air carrier not mentioned that this reporter had acknowledged their clearance, the reporter believes that the controller would not have noticed. The controller was not responding as he was expected to and may have had another frequency or other distraction. Both crew members agreed to the clearance and the confusion, 'everything went well between us.' the controller did not seem to be upset about the confusion.
Original NASA ASRS Text
Title: ALTDEV.
Narrative: AFTER DEP FROM PHX, WE RECEIVED A CLB CLRNC TO 8000 FT. PASSING THROUGH APPROX 7000 FT, THE CAPT AND I UNDERSTOOD A CLB CLRNC TO 15000 FT. READ BACK 'ACR A, CLRED TO ONE FIVE THOUSAND.' ATC DID NOT RESPOND. APPROX 7800 FT, ACR B CALLED ATC AND STATED 'PHX DEP, ACR B, SOMEONE JUST READ BACK OUR CLRNC TO 15000 FT.' I BEGAN TO LEVELOFF (APPROX 8500 FT) AND ASKED THE CAPT TO VERIFY OUR CLRNC. THE CAPT ATTEMPTED TO CONTACT ATC, 2 OR 3 TIMES. ON THE FINAL TRY, HE STATED 'PHX, VERIFY ACR A IS CLRED TO ONE FIVE THOUSAND.' ATC'S REPLY 'WELL, SINCE YOU'RE ALREADY ABOVE 8000 FT, CONTINUE TO 15000 FT.' WE CONTINUED, NO FURTHER DEVS. HOWEVER, COM BTWN US AND ATC WAS DIFFICULT. POSSIBLE CAUSE OF PROB: 1) ATC DISTRACTED DUE TO WORKLOAD. 2) SIMILAR SOUNDING CALL SIGNS. 3) POOR RADIO RECEPTION. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR FLIES THE B-757 AND B-767 FOR A MAJOR UNITED STATES ACR BOTH IN DOMESTIC AND OVERSEAS RTES. HE HAD NEVER FLOWN WITH THE CAPT BEFORE THE TRIP OF THIS INCIDENT. BECAUSE OF THE STANDARDIZATION IN HIS COMPANY, HE KNOWS WHAT TO EXPECT FROM ALL CREW MEMBERS THAT HE FLIES WITH. THERE WAS A LOT OF ACFT ON THE FREQ. HAD THE OTHER ACR NOT MENTIONED THAT THIS RPTR HAD ACKNOWLEDGED THEIR CLRNC, THE RPTR BELIEVES THAT THE CTLR WOULD NOT HAVE NOTICED. THE CTLR WAS NOT RESPONDING AS HE WAS EXPECTED TO AND MAY HAVE HAD ANOTHER FREQ OR OTHER DISTR. BOTH CREW MEMBERS AGREED TO THE CLRNC AND THE CONFUSION, 'EVERYTHING WENT WELL BTWN US.' THE CTLR DID NOT SEEM TO BE UPSET ABOUT THE CONFUSION.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.