Narrative:

Air carrier X was swbound descending to FL280. Air carrier Y was sebound at FL290. The altitude in the data block of air carrier X was FL310 due to a previous clearance. I was unable to update the data block due to an interfacility handoff being accepted. When air carrier X left FL310, the conflict alert feature activated. I turned air carrier X to a north heading and cleared him back to FL310.

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Original NASA ASRS Text

Title: ACR X DSCNT THROUGH OCCUPIED ALT HAD LTSS FROM ACR Y. SYS ERROR.

Narrative: ACR X WAS SWBOUND DSNDING TO FL280. ACR Y WAS SEBOUND AT FL290. THE ALT IN THE DATA BLOCK OF ACR X WAS FL310 DUE TO A PREVIOUS CLRNC. I WAS UNABLE TO UPDATE THE DATA BLOCK DUE TO AN INTERFAC HDOF BEING ACCEPTED. WHEN ACR X LEFT FL310, THE CONFLICT ALERT FEATURE ACTIVATED. I TURNED ACR X TO A N HDG AND CLRED HIM BACK TO FL310.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.