An air carrier medium large transport captain complains about his support on the ground at hrl.

Attributes
ACN	303965
Time
Date	199505
Day	Thu
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : hrl
State Reference	TX
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Fokker 100
Operating Under FAR Part	Part 121
Navigation In Use	Other Other
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	303965
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : instrument
Events
Anomaly	conflict : ground critical non adherence other other anomaly other
Independent Detector	other flight crewa
Resolutory Action	other
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

XA06 upon arrival, aircraft temperature indicated 89 degrees F. XA15 on walk around, outside air temperature 77 degrees, dewpoint 75 degrees. Ground air-conditioning unit on left side of aircraft not hooked up. Normal operation, no ground personnel in sight. After walk around, I returned to gate counter in terminal and requested ground air-conditioning. First officer started APU for air- conditioning. I requested agent to enter flight deck just prior to departure to reference no ground air-conditioning. After she left flight deck, she proceeded to close up aircraft, removed short door ramp, but forward entry would not close. She adjusted jet bridge, aircraft was impacted. Crew alarming noise and aircraft shook. In few seconds, forward entry was closed and jet bridge run back. I requested jet bridge return and first officer and I inspected forward door. No damage found. Departure XB04.

Original NASA ASRS Text

Title: AN ACR MLG CAPT COMPLAINS ABOUT HIS SUPPORT ON THE GND AT HRL.

Narrative: XA06 UPON ARR, ACFT TEMP INDICATED 89 DEGS F. XA15 ON WALK AROUND, OUTSIDE AIR TEMP 77 DEGS, DEWPOINT 75 DEGS. GND AIR-CONDITIONING UNIT ON L SIDE OF ACFT NOT HOOKED UP. NORMAL OP, NO GND PERSONNEL IN SIGHT. AFTER WALK AROUND, I RETURNED TO GATE COUNTER IN TERMINAL AND REQUESTED GND AIR-CONDITIONING. FO STARTED APU FOR AIR- CONDITIONING. I REQUESTED AGENT TO ENTER FLT DECK JUST PRIOR TO DEP TO REF NO GND AIR-CONDITIONING. AFTER SHE LEFT FLT DECK, SHE PROCEEDED TO CLOSE UP ACFT, REMOVED SHORT DOOR RAMP, BUT FORWARD ENTRY WOULD NOT CLOSE. SHE ADJUSTED JET BRIDGE, ACFT WAS IMPACTED. CREW ALARMING NOISE AND ACFT SHOOK. IN FEW SECONDS, FORWARD ENTRY WAS CLOSED AND JET BRIDGE RUN BACK. I REQUESTED JET BRIDGE RETURN AND FO AND I INSPECTED FORWARD DOOR. NO DAMAGE FOUND. DEP XB04.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.