Narrative:

Falsification of maintenance logbook by an airline mechanic. Maintenance release was logged via zulu date, however the mechanic logged the time as XB00Z which was 15 mins after our scheduled departure time of XA45Z. We were delayed in arriving at aircraft by late company transportation. Checked logbooks first, found appropriate date for maintenance release. Went to flight plan, returned to aircraft with boarding in progress, briefed lead flight attendant, began cockpit preflight duties and interrupted by cockpit jumpseater arrival and briefing. First officer observed the maintenance release time was after scheduled departure. Began preflight checklist with intention of calling mechanic to cockpit at conclusion of checklist. Interrupted during checklist by agent and distracted. Agent closed door 5 mins early. Airline is placing intense pressure on employees, especially agents, to be 'on time' on departures and arrs. 'Pilot pushing' and non-teamwork attitudes have increased this summer. Combination of factors leading to decreased safety and marginal operating conditions. The corporate goals list 'never compromise safety' however the attitude is you better be on time first. The airline is run by marketing and they do not care.

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Original NASA ASRS Text

Title: ACR CAPT FAILED TO CORRECT A MAINT ERROR DUE TO SCHEDULE PRESSURE. THE CAPT IS UPSET BY AIRLINE'S 'ON-TIME PERFORMANCE' PRESSURE.

Narrative: FALSIFICATION OF MAINT LOGBOOK BY AN AIRLINE MECH. MAINT RELEASE WAS LOGGED VIA ZULU DATE, HOWEVER THE MECH LOGGED THE TIME AS XB00Z WHICH WAS 15 MINS AFTER OUR SCHEDULED DEP TIME OF XA45Z. WE WERE DELAYED IN ARRIVING AT ACFT BY LATE COMPANY TRANSPORTATION. CHKED LOGBOOKS FIRST, FOUND APPROPRIATE DATE FOR MAINT RELEASE. WENT TO FLT PLAN, RETURNED TO ACFT WITH BOARDING IN PROGRESS, BRIEFED LEAD FLT ATTENDANT, BEGAN COCKPIT PREFLT DUTIES AND INTERRUPTED BY COCKPIT JUMPSEATER ARR AND BRIEFING. FO OBSERVED THE MAINT RELEASE TIME WAS AFTER SCHEDULED DEP. BEGAN PREFLT CHKLIST WITH INTENTION OF CALLING MECH TO COCKPIT AT CONCLUSION OF CHKLIST. INTERRUPTED DURING CHKLIST BY AGENT AND DISTRACTED. AGENT CLOSED DOOR 5 MINS EARLY. AIRLINE IS PLACING INTENSE PRESSURE ON EMPLOYEES, ESPECIALLY AGENTS, TO BE 'ON TIME' ON DEPS AND ARRS. 'PLT PUSHING' AND NON-TEAMWORK ATTITUDES HAVE INCREASED THIS SUMMER. COMBINATION OF FACTORS LEADING TO DECREASED SAFETY AND MARGINAL OPERATING CONDITIONS. THE CORPORATE GOALS LIST 'NEVER COMPROMISE SAFETY' HOWEVER THE ATTITUDE IS YOU BETTER BE ON TIME FIRST. THE AIRLINE IS RUN BY MARKETING AND THEY DO NOT CARE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.