Widebody transport struck jetway during gate departure resulting in minor damage to the wingtip.

Attributes
ACN	328497
Time
Date	199602
Day	Fri
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : ito
State Reference	HI
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	Mixed
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	DC-10 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	Other
Flight Phase	ground other : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : cfi pilot : atp
Experience	flight time last 90 days : 100 flight time total : 10000 flight time type : 360
ASRS Report	328497
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : instrument
Events
Anomaly	conflict : ground critical other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	none taken : detected after the fact
Consequence	faa : investigated other Other
Supplementary
Air Traffic Incident	other

Narrative:

During first trip, hnl to ito, we parked at 'DC10' spot, but trying to use the 1L door created some problems as the aircraft side probe got into the way of the jetway. On second trip to ito, ramp agent guided us very close to terminal (and I said, 'I hope he knows what he's doing'), assuming their intent to utilize 2L door. As flight got ready, captain requested wing walker and forward marshall being so close to terminal and jetway. During initial move out of ramp area (using minimum break-away power) I used approximately 75 percent of right nosewheel steering and stopped shortly by command of wing walker. Then we were cleared to move straight ahead -- and for reasons unknown, moved approximately 20-30 ft and commanded to stop again. The third time we were cleared to move straight ahead, this time just to develop forward aircraft movement, then instructed a right turn. We struck the jetway (left wingtip) within 2 seconds of the turn. Signalman motioned that we scrapped the jetway. Passenger were deplaned.

Original NASA ASRS Text

Title: WDB STRUCK JETWAY DURING GATE DEP RESULTING IN MINOR DAMAGE TO THE WINGTIP.

Narrative: DURING FIRST TRIP, HNL TO ITO, WE PARKED AT 'DC10' SPOT, BUT TRYING TO USE THE 1L DOOR CREATED SOME PROBS AS THE ACFT SIDE PROBE GOT INTO THE WAY OF THE JETWAY. ON SECOND TRIP TO ITO, RAMP AGENT GUIDED US VERY CLOSE TO TERMINAL (AND I SAID, 'I HOPE HE KNOWS WHAT HE'S DOING'), ASSUMING THEIR INTENT TO UTILIZE 2L DOOR. AS FLT GOT READY, CAPT REQUESTED WING WALKER AND FORWARD MARSHALL BEING SO CLOSE TO TERMINAL AND JETWAY. DURING INITIAL MOVE OUT OF RAMP AREA (USING MINIMUM BREAK-AWAY PWR) I USED APPROX 75 PERCENT OF R NOSEWHEEL STEERING AND STOPPED SHORTLY BY COMMAND OF WING WALKER. THEN WE WERE CLRED TO MOVE STRAIGHT AHEAD -- AND FOR REASONS UNKNOWN, MOVED APPROX 20-30 FT AND COMMANDED TO STOP AGAIN. THE THIRD TIME WE WERE CLRED TO MOVE STRAIGHT AHEAD, THIS TIME JUST TO DEVELOP FORWARD ACFT MOVEMENT, THEN INSTRUCTED A R TURN. WE STRUCK THE JETWAY (L WINGTIP) WITHIN 2 SECONDS OF THE TURN. SIGNALMAN MOTIONED THAT WE SCRAPPED THE JETWAY. PAX WERE DEPLANED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.