Narrative:

ASR-9 ARTS failed at 'G' position causing a loss of track data. I was working all arrs and the data blocks just vanished with no warning. Callback conversation with reporter revealed the following information: during callback reporter stated that the outage lasted approximately 40 mins and all that was needed was an ARTS entry to correct the processor malfunction. No automation specialist was on duty and the af technicians did not know the required entry.

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Original NASA ASRS Text

Title: ARTS FAILURE CAUSED LOSS OF TRACK DATA ON SELECTED POS, OTHERS NOT AFFECTED.

Narrative: ASR-9 ARTS FAILED AT 'G' POS CAUSING A LOSS OF TRACK DATA. I WAS WORKING ALL ARRS AND THE DATA BLOCKS JUST VANISHED WITH NO WARNING. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: DURING CALLBACK RPTR STATED THAT THE OUTAGE LASTED APPROX 40 MINS AND ALL THAT WAS NEEDED WAS AN ARTS ENTRY TO CORRECT THE PROCESSOR MALFUNCTION. NO AUTOMATION SPECIALIST WAS ON DUTY AND THE AF TECHNICIANS DID NOT KNOW THE REQUIRED ENTRY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.