Narrative:

On HYP3 arrival to sjc and first officer flying. ZOA gives us level change to FL240 from FL350. First officer descends too slow and ATC assigns us to increase descent through FL310, direct hyp, descend to 16000 ft. I read back and down we go. On the arrival passing through FL240, I notice that the normal altitude for 16000 ft is papee. I question the clearance and am told to maintain FL240. We start a climb back from FL220 and advise. ATC says ok descend to 16000 ft and claimed that FL240 was assigned and I read it back. First officer and I maintain that I acknowledged FL240 at first and later the reclred 16000 ft. We were tired after a long day but otherwise would have had ATC pull tapes to find real story. I wish ATC would not give us more than 2 altitude and clearance restrs per transmission.

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Original NASA ASRS Text

Title: FLC OF AN LGT OVERSHOT DSCNT ALT AFTER BEING SLOW TO DSND TO FIRST DSCNT CLRNC AFTER HIGH ALT CRUISE. THERE WAS A DEFINITE MISUNDERSTANDING REGARDING THE SUBSEQUENT AND SECOND DSCNT CLRNC STARTING POINT.

Narrative: ON HYP3 ARR TO SJC AND FO FLYING. ZOA GIVES US LEVEL CHANGE TO FL240 FROM FL350. FO DSNDS TOO SLOW AND ATC ASSIGNS US TO INCREASE DSCNT THROUGH FL310, DIRECT HYP, DSND TO 16000 FT. I READ BACK AND DOWN WE GO. ON THE ARR PASSING THROUGH FL240, I NOTICE THAT THE NORMAL ALT FOR 16000 FT IS PAPEE. I QUESTION THE CLRNC AND AM TOLD TO MAINTAIN FL240. WE START A CLB BACK FROM FL220 AND ADVISE. ATC SAYS OK DSND TO 16000 FT AND CLAIMED THAT FL240 WAS ASSIGNED AND I READ IT BACK. FO AND I MAINTAIN THAT I ACKNOWLEDGED FL240 AT FIRST AND LATER THE RECLRED 16000 FT. WE WERE TIRED AFTER A LONG DAY BUT OTHERWISE WOULD HAVE HAD ATC PULL TAPES TO FIND REAL STORY. I WISH ATC WOULD NOT GIVE US MORE THAN 2 ALT AND CLRNC RESTRS PER XMISSION.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.