A BA3100, during the deicing procedure, the crew understood deicing was completed and taxied the air...

Attributes
ACN	359040
Time
Date	199701
Day	Mon
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : msp
State Reference	MN
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Light Transport, Low Wing, 2 Turboprop Eng
Flight Phase	ground : parked ground other : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 220 flight time total : 3500 flight time type : 820
ASRS Report	359040
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 200 flight time total : 2500 flight time type : 800
ASRS Report	359069
Events
Anomaly	aircraft equipment problem : critical non adherence : far non adherence : published procedure other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	none taken : detected after the fact
Consequence	other Other
Supplementary
Air Traffic Incident	Pilot Deviation

Narrative:

Prior to taxi the first officer and I agreed that our aircraft required deicing. We completed the after start check and we contacted the deice truck via radio. Construction was being done in our ramp area and the remote deice area was not available because of ramp congestion. After a short delay, deice instructed us to park in another row of our ramp. We taxied aircraft to the deice area and the truck began the deicing process. We shut down right engine (#2) and the deice crew deiced the right wing. This started the chain of events because the company engines running/remote deice pattern is to start with left wing, tail, and then end with the right wing. The deice crew then moved and started to deice the left wing with the engine running. At this point we should have shut down the left engine. The deice truck then moved back to the right wing and instructed us to start engine #2. The deicing crew started instructing other aircraft to move up to the deice pad. We completed the after start check and because starting engine #2 is the final process of our engines running/remote deice process, we started to taxi. Shortly after taxi the deice crew contacted us over the radio and told us that the boom of the deice truck had rubbed against the right leading edge of the horizontal stabilizer.

Original NASA ASRS Text

Title: A BA3100, DURING THE DEICING PROC, THE CREW UNDERSTOOD DEICING WAS COMPLETED AND TAXIED THE AIRPLANE FROM THE GATE. THE DEICING WAS NOT COMPLETED AND THE AIRPLANE STRUCK THE DEICING BOOM.

Narrative: PRIOR TO TAXI THE FO AND I AGREED THAT OUR ACFT REQUIRED DEICING. WE COMPLETED THE AFTER START CHK AND WE CONTACTED THE DEICE TRUCK VIA RADIO. CONSTRUCTION WAS BEING DONE IN OUR RAMP AREA AND THE REMOTE DEICE AREA WAS NOT AVAILABLE BECAUSE OF RAMP CONGESTION. AFTER A SHORT DELAY, DEICE INSTRUCTED US TO PARK IN ANOTHER ROW OF OUR RAMP. WE TAXIED ACFT TO THE DEICE AREA AND THE TRUCK BEGAN THE DEICING PROCESS. WE SHUT DOWN R ENG (#2) AND THE DEICE CREW DEICED THE R WING. THIS STARTED THE CHAIN OF EVENTS BECAUSE THE COMPANY ENGS RUNNING/REMOTE DEICE PATTERN IS TO START WITH L WING, TAIL, AND THEN END WITH THE R WING. THE DEICE CREW THEN MOVED AND STARTED TO DEICE THE L WING WITH THE ENG RUNNING. AT THIS POINT WE SHOULD HAVE SHUT DOWN THE L ENG. THE DEICE TRUCK THEN MOVED BACK TO THE R WING AND INSTRUCTED US TO START ENG #2. THE DEICING CREW STARTED INSTRUCTING OTHER ACFT TO MOVE UP TO THE DEICE PAD. WE COMPLETED THE AFTER START CHK AND BECAUSE STARTING ENG #2 IS THE FINAL PROCESS OF OUR ENGS RUNNING/REMOTE DEICE PROCESS, WE STARTED TO TAXI. SHORTLY AFTER TAXI THE DEICE CREW CONTACTED US OVER THE RADIO AND TOLD US THAT THE BOOM OF THE DEICE TRUCK HAD RUBBED AGAINST THE R LEADING EDGE OF THE HORIZ STABILIZER.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A BA3100, during the deicing procedure, the crew understood deicing was completed and taxied the airplane from the gate. The deicing was not completed and the airplane struck the deicing boom.