Wrong runway takeoff in an air carrier medium large transport. Rptrs cite flight crew behavior emoti...

Attributes
ACN	360360
Time
Date	199701
Day	Thu
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : boi
State Reference	ID
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Navigation In Use	Other Other
Flight Phase	climbout : takeoff ground : holding ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp pilot : commercial pilot : flight engineer pilot : instrument
Experience	flight time last 90 days : 150 flight time total : 7000 flight time type : 1446
ASRS Report	360360
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 240 flight time total : 15000 flight time type : 500
ASRS Report	359629
Events
Anomaly	aircraft equipment problem : less severe incursion : runway non adherence : clearance non adherence : published procedure non adherence : far other anomaly other
Independent Detector	other controllera
Resolutory Action	none taken : detected after the fact
Consequence	Other
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation other

Narrative:

Prior to entry door closure, gate agent confronted captain regarding an earlier discussion on cleanliness of aft lavatory. Flight arrived at boi late so departure was also late. Agent interrupted checklist and departure brief. Diverted crews attention from sops. Pushback uneventful. Copilot requested runway 28L at captain's request. Ground clears flight to taxi and hold short of runway 28R. During taxi, copilot leaves ground frequency to call operations regarding weights. Off frequency until ready to take the runway for takeoff. After takeoff at 500 ft, tower notifies crew that takeoff clearance was for runway 28L, whereas crew took off on runway 28R. Tower also tells crew it was not a problem and that there was no conflict with other traffic. Flight continues to den uneventfully. Breakdown of sops began at gate with the interruption of the gate agent and his angry demeanor. This adversely affected the flight crew's ability to concentrate on task accomplishment. The actions of the agent to get the flight out quickly is understandable. However, by continuing to argue with the captain (even after the situation over the lavatory was resolved by other personnel) he accomplished nothing other than divert the captain's attention from preflight duties (which continued to affect the captain's concentration through critical phases of ground and air operations) as well as possibly serve his own ego. Non flight personnel should not be allowed to 'spool up' flight crew members which may lead to a decline in performance. Greater emphasis needs to be stressed to support personnel regarding 'captain's authority/authorized.' they also need to be aware that their interaction with flcs can and do affect flight crew performance and safety. The requirement for the copilot to sometimes be off frequency to check on final weights transmitted by operations further added to the dissolution of crew backups during tower radio xmissions.

Original NASA ASRS Text

Title: WRONG RWY TKOF IN AN ACR MLG. RPTRS CITE FLC BEHAVIOR EMOTIONAL TRAUMA EMANATING FROM GND CREW BEHAVIOR AGGRESSION.

Narrative: PRIOR TO ENTRY DOOR CLOSURE, GATE AGENT CONFRONTED CAPT REGARDING AN EARLIER DISCUSSION ON CLEANLINESS OF AFT LAVATORY. FLT ARRIVED AT BOI LATE SO DEP WAS ALSO LATE. AGENT INTERRUPTED CHKLIST AND DEP BRIEF. DIVERTED CREWS ATTN FROM SOPS. PUSHBACK UNEVENTFUL. COPLT REQUESTED RWY 28L AT CAPT'S REQUEST. GND CLRS FLT TO TAXI AND HOLD SHORT OF RWY 28R. DURING TAXI, COPLT LEAVES GND FREQ TO CALL OPS REGARDING WTS. OFF FREQ UNTIL READY TO TAKE THE RWY FOR TKOF. AFTER TKOF AT 500 FT, TWR NOTIFIES CREW THAT TKOF CLRNC WAS FOR RWY 28L, WHEREAS CREW TOOK OFF ON RWY 28R. TWR ALSO TELLS CREW IT WAS NOT A PROB AND THAT THERE WAS NO CONFLICT WITH OTHER TFC. FLT CONTINUES TO DEN UNEVENTFULLY. BREAKDOWN OF SOPS BEGAN AT GATE WITH THE INTERRUPTION OF THE GATE AGENT AND HIS ANGRY DEMEANOR. THIS ADVERSELY AFFECTED THE FLC'S ABILITY TO CONCENTRATE ON TASK ACCOMPLISHMENT. THE ACTIONS OF THE AGENT TO GET THE FLT OUT QUICKLY IS UNDERSTANDABLE. HOWEVER, BY CONTINUING TO ARGUE WITH THE CAPT (EVEN AFTER THE SIT OVER THE LAVATORY WAS RESOLVED BY OTHER PERSONNEL) HE ACCOMPLISHED NOTHING OTHER THAN DIVERT THE CAPT'S ATTN FROM PREFLT DUTIES (WHICH CONTINUED TO AFFECT THE CAPT'S CONCENTRATION THROUGH CRITICAL PHASES OF GND AND AIR OPS) AS WELL AS POSSIBLY SERVE HIS OWN EGO. NON FLT PERSONNEL SHOULD NOT BE ALLOWED TO 'SPOOL UP' FLC MEMBERS WHICH MAY LEAD TO A DECLINE IN PERFORMANCE. GREATER EMPHASIS NEEDS TO BE STRESSED TO SUPPORT PERSONNEL REGARDING 'CAPT'S AUTH.' THEY ALSO NEED TO BE AWARE THAT THEIR INTERACTION WITH FLCS CAN AND DO AFFECT FLC PERFORMANCE AND SAFETY. THE REQUIREMENT FOR THE COPLT TO SOMETIMES BE OFF FREQ TO CHK ON FINAL WTS XMITTED BY OPS FURTHER ADDED TO THE DISSOLUTION OF CREW BACKUPS DURING TWR RADIO XMISSIONS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Wrong runway takeoff in an air carrier medium large transport. Rptrs cite flight crew behavior emotional trauma emanating from ground crew behavior aggression.