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Cpr G3 reporter says controller forgot them and could not find them when they asked for lower altitude. Controller then switched them to a different frequency. Aircraft 'lost in system' for 100 NM.
| Attributes | |
| ACN | 361440 |
| Time | |
| Date | 199702 |
| Day | Thu |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : aby |
| State Reference | GA |
| Altitude | msl bound lower : 31000 msl bound upper : 31000 |
| Environment | |
| Flight Conditions | Mixed |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zjx |
| Operator | general aviation : corporate |
| Make Model Name | Gulfstream III |
| Operating Under FAR Part | Part 91 |
| Flight Phase | cruise other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | Other |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : instrument pilot : commercial pilot : atp |
| Experience | flight time last 90 days : 100 flight time total : 8500 flight time type : 500 |
| ASRS Report | 361440 |
| Person 2 | |
| Affiliation | Other |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | controller : issued new clearance other |
| Consequence | Other |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
Narrative:
ZJX 127.87 was controling us en route from clt to aby. After approximately 30 mins with no frequency change, first officer called, asked controller about our status. His response was 'things are just quiet.' about 100 NM from aby we called and asked for lower, and he could not find us. He asked for our position and gave us a new frequency (119.37). The new controller asked about our clearance and we told him we were just handed off to him. He acted as if he was upset with us for just showing up. I have no idea if we caused any problem during the 100 mi or so that we were 'lost' in the system. The center controllers screwed up and tried to make it look as if we did. Maybe they need to pay more attention to what they are doing, especially when we called them to ask about the problem prior to this happening.
Original NASA ASRS Text
Title: CPR G3 RPTR SAYS CTLR FORGOT THEM AND COULD NOT FIND THEM WHEN THEY ASKED FOR LOWER ALT. CTLR THEN SWITCHED THEM TO A DIFFERENT FREQ. ACFT 'LOST IN SYS' FOR 100 NM.
Narrative: ZJX 127.87 WAS CTLING US ENRTE FROM CLT TO ABY. AFTER APPROX 30 MINS WITH NO FREQ CHANGE, FO CALLED, ASKED CTLR ABOUT OUR STATUS. HIS RESPONSE WAS 'THINGS ARE JUST QUIET.' ABOUT 100 NM FROM ABY WE CALLED AND ASKED FOR LOWER, AND HE COULD NOT FIND US. HE ASKED FOR OUR POS AND GAVE US A NEW FREQ (119.37). THE NEW CTLR ASKED ABOUT OUR CLRNC AND WE TOLD HIM WE WERE JUST HANDED OFF TO HIM. HE ACTED AS IF HE WAS UPSET WITH US FOR JUST SHOWING UP. I HAVE NO IDEA IF WE CAUSED ANY PROB DURING THE 100 MI OR SO THAT WE WERE 'LOST' IN THE SYS. THE CTR CTLRS SCREWED UP AND TRIED TO MAKE IT LOOK AS IF WE DID. MAYBE THEY NEED TO PAY MORE ATTN TO WHAT THEY ARE DOING, ESPECIALLY WHEN WE CALLED THEM TO ASK ABOUT THE PROB PRIOR TO THIS HAPPENING.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.