Narrative:

While talking to company about arrival and mechanical problem with autothrottles, first officer (who was flying) received clearance to cross diggin at 12000 ft. First officer failed to set 12000 ft in altitude system, or inform me of clearance when I came back from company radio. With autothrottles broken, FMS performance was off, so system did not advise for descent. Center asked us about our descent at the same time we had started down. Asked for a turn in holding for altitude loss, was given heading vectors instead.

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Original NASA ASRS Text

Title: ACR MLG FLC FAIL TO EXECUTE AN ALT XING RESTR. THEIR AUTOTHROTTLE SYS WAS INOP. THE FO, PF, RECEIVED DSCNT CLRNC WHILE THE PIC WAS TELLING COMPANY ABOUT IT, FAILING TO SET THE ALT IN THE ALT SYS AND FAILING TO ADVISE PIC. CTLR ASSISTED WITH VECTORS.

Narrative: WHILE TALKING TO COMPANY ABOUT ARR AND MECHANICAL PROB WITH AUTOTHROTTLES, FO (WHO WAS FLYING) RECEIVED CLRNC TO CROSS DIGGIN AT 12000 FT. FO FAILED TO SET 12000 FT IN ALT SYS, OR INFORM ME OF CLRNC WHEN I CAME BACK FROM COMPANY RADIO. WITH AUTOTHROTTLES BROKEN, FMS PERFORMANCE WAS OFF, SO SYS DID NOT ADVISE FOR DSCNT. CTR ASKED US ABOUT OUR DSCNT AT THE SAME TIME WE HAD STARTED DOWN. ASKED FOR A TURN IN HOLDING FOR ALT LOSS, WAS GIVEN HDG VECTORS INSTEAD.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.