Narrative:

While traveling on air carrier from dfw to mci seated in row xxf on a B737-200. While flight crew was entering a downwind for runway 19R, crew began flap extension. Outboard slat on right wing did not properly extend. The inboard flap segment hung up and did not allow full extension of flap segment. After landing, I idented myself to captain as a pilot and explained what I observed. Captain's first question was 'are you a qualified captain, rated for the B737-200?' when I answered 'no, but I have been a pilot approximately 17 yrs, and used to work for a major part 121 carrier and have worked around B737's,' the captain stated 'you are not qualified to know whether the flaps were properly extended or not.' I then explained how the slat segment had hung up on the inboard side, and how the flap had been canted, he indicated that was how the flaps on the B737-200 are sequenced. Again I indicated I was familiar with flap sequencing and this was a failure to extend problem. Captain indicated his instruments showed the flap had fully extended. I indicated I thought the flap position gauge was tied to the flap position handle and did not indicate actual flap position. Captain then said he will have maintenance check it out. I waited at the gate for 2 hours, maintenance did not check flaps. Oncoming flight crew deplaned from nearby gate. First officer set flying bag at nosewheel, did a 90 second walkaround and 4 mins later flight was pushed back and departed for lvn. Attempts to bring situation to operations personnel at gate were not successful, phone contacts not returned.

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Original NASA ASRS Text

Title: A B737-200 HAD PAX RPT OF R WING LEADING EDGE DEVICES DEPLOYING IMPROPERLY.

Narrative: WHILE TRAVELING ON ACR FROM DFW TO MCI SEATED IN ROW XXF ON A B737-200. WHILE FLC WAS ENTERING A DOWNWIND FOR RWY 19R, CREW BEGAN FLAP EXTENSION. OUTBOARD SLAT ON R WING DID NOT PROPERLY EXTEND. THE INBOARD FLAP SEGMENT HUNG UP AND DID NOT ALLOW FULL EXTENSION OF FLAP SEGMENT. AFTER LNDG, I IDENTED MYSELF TO CAPT AS A PLT AND EXPLAINED WHAT I OBSERVED. CAPT'S FIRST QUESTION WAS 'ARE YOU A QUALIFIED CAPT, RATED FOR THE B737-200?' WHEN I ANSWERED 'NO, BUT I HAVE BEEN A PLT APPROX 17 YRS, AND USED TO WORK FOR A MAJOR PART 121 CARRIER AND HAVE WORKED AROUND B737'S,' THE CAPT STATED 'YOU ARE NOT QUALIFIED TO KNOW WHETHER THE FLAPS WERE PROPERLY EXTENDED OR NOT.' I THEN EXPLAINED HOW THE SLAT SEGMENT HAD HUNG UP ON THE INBOARD SIDE, AND HOW THE FLAP HAD BEEN CANTED, HE INDICATED THAT WAS HOW THE FLAPS ON THE B737-200 ARE SEQUENCED. AGAIN I INDICATED I WAS FAMILIAR WITH FLAP SEQUENCING AND THIS WAS A FAILURE TO EXTEND PROB. CAPT INDICATED HIS INSTS SHOWED THE FLAP HAD FULLY EXTENDED. I INDICATED I THOUGHT THE FLAP POS GAUGE WAS TIED TO THE FLAP POS HANDLE AND DID NOT INDICATE ACTUAL FLAP POS. CAPT THEN SAID HE WILL HAVE MAINT CHK IT OUT. I WAITED AT THE GATE FOR 2 HRS, MAINT DID NOT CHK FLAPS. ONCOMING FLC DEPLANED FROM NEARBY GATE. FO SET FLYING BAG AT NOSEWHEEL, DID A 90 SECOND WALKAROUND AND 4 MINS LATER FLT WAS PUSHED BACK AND DEPARTED FOR LVN. ATTEMPTS TO BRING SIT TO OPS PERSONNEL AT GATE WERE NOT SUCCESSFUL, PHONE CONTACTS NOT RETURNED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.