An air carrier B727 flight crew was told to hold after a go around, but they were unable to find a holding pattern for aur on their approach plate and they were unable to question the controller due to frequency congestion. They had a traffic conflict and they climbed to evade. Their approach plate was the only one that did not depict the holding pattern at aur.

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Attributes
ACN	385766
Time
Date	199711
Day	Thu
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : aur airport : gua
State Reference	FO
Altitude	msl bound lower : 11000 msl bound upper : 11000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : gua
Operator	common carrier : air carrier
Make Model Name	B727 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	descent : approach landing : go around other
Flight Plan	IFR
Aircraft 2
Make Model Name	Any Unknown or Unlisted Aircraft Manufacturer
Operating Under FAR Part	other : unknown
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	385766
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : instrument
Events
Anomaly	conflict : airborne less severe other anomaly other
Independent Detector	other flight crewa
Resolutory Action	controller : issued new clearance other other
Consequence	Other
Miss Distance	vertical : 1000
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	other
Situations
Publication	Unspecified

Narrative:

After missing the VOR/DME runway 19 approach we were given instructions to return to aur VOR and hold as published. Since the VOR/DME runway 19 chart does not have a published hold we looked at 10-1 and en route charts with no luck. We proceeded direct to aur and held on the inbound course with right hand turns. The controller was very busy and we could not get in a word to question him. After holding awhile we noticed traffic approaching us at our altitude. We did not receive a 'TA' or 'RA' however it was clear that a conflict was going to occur. About this time the controller asked us to identify and issued some unintelligible instructions. We climbed 1000 ft and then received instructions to fly direct to santa intersection and hold again. After consulting all the charts for gua we found what we believe was our original clearance point to hold as published. I find it kind of ridiculous that the approach that we were flying was the only one without this published hold. Because of the large number of aircraft in the area communications were difficult to say the least.

Original NASA ASRS Text

Title: AN ACR B727 FLC WAS TOLD TO HOLD AFTER A GAR, BUT THEY WERE UNABLE TO FIND A HOLDING PATTERN FOR AUR ON THEIR APCH PLATE AND THEY WERE UNABLE TO QUESTION THE CTLR DUE TO FREQ CONGESTION. THEY HAD A TFC CONFLICT AND THEY CLBED TO EVADE. THEIR APCH PLATE WAS THE ONLY ONE THAT DID NOT DEPICT THE HOLDING PATTERN AT AUR.

Narrative: AFTER MISSING THE VOR/DME RWY 19 APCH WE WERE GIVEN INSTRUCTIONS TO RETURN TO AUR VOR AND HOLD AS PUBLISHED. SINCE THE VOR/DME RWY 19 CHART DOES NOT HAVE A PUBLISHED HOLD WE LOOKED AT 10-1 AND ENRTE CHARTS WITH NO LUCK. WE PROCEEDED DIRECT TO AUR AND HELD ON THE INBOUND COURSE WITH R HAND TURNS. THE CTLR WAS VERY BUSY AND WE COULD NOT GET IN A WORD TO QUESTION HIM. AFTER HOLDING AWHILE WE NOTICED TFC APCHING US AT OUR ALT. WE DID NOT RECEIVE A 'TA' OR 'RA' HOWEVER IT WAS CLR THAT A CONFLICT WAS GOING TO OCCUR. ABOUT THIS TIME THE CTLR ASKED US TO IDENT AND ISSUED SOME UNINTELLIGIBLE INSTRUCTIONS. WE CLBED 1000 FT AND THEN RECEIVED INSTRUCTIONS TO FLY DIRECT TO SANTA INTXN AND HOLD AGAIN. AFTER CONSULTING ALL THE CHARTS FOR GUA WE FOUND WHAT WE BELIEVE WAS OUR ORIGINAL CLRNC POINT TO HOLD AS PUBLISHED. I FIND IT KIND OF RIDICULOUS THAT THE APCH THAT WE WERE FLYING WAS THE ONLY ONE WITHOUT THIS PUBLISHED HOLD. BECAUSE OF THE LARGE NUMBER OF ACFT IN THE AREA COMS WERE DIFFICULT TO SAY THE LEAST.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.