37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 388600 |
Time | |
Date | 199712 |
Day | Sun |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | atc facility : mol |
State Reference | VA |
Altitude | msl bound lower : 17000 msl bound upper : 33000 |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zdc |
Operator | common carrier : air carrier |
Make Model Name | Medium Large Transport, Low Wing, 2 Turbojet Eng |
Navigation In Use | Other |
Flight Phase | cruise other descent other |
Route In Use | enroute other |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
ASRS Report | 388600 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | other other : other |
ASRS Report | 389457 |
Events | |
Anomaly | inflight encounter other non adherence : clearance other spatial deviation |
Independent Detector | other controllera other flight crewa |
Resolutory Action | controller : issued new clearance flight crew : exited adverse environment |
Consequence | other |
Supplementary | |
Primary Problem | Weather |
Air Traffic Incident | Pilot Deviation |
Narrative:
ATC facility: ZDC. Location: mol/J42. Along J42, approximately 30 mi west mol at FL330, ATC advised reports of moderate turbulence with a report of severe turbulence at FL330. ATC also advised only smooth altitudes below FL180 and most aircraft descending to 17000 ft. First officer was PF and made PA advising passenger that ride was going to get bumpy and turned on seat belt sign requesting all be seated and buckle up. Ride at time at FL330 was smooth but due to ATC reports of ride ahead, decided to descend to 17000 ft. At approximately FL270 encountered heavy moderate chop/turbulence so slowed aircraft, continued descent to get below turbulence. Encountering episode of severe turbulence and bad ride so continued to FL210. ZDC advised that aircraft was 7 mi north of course. I reported ride conditions and controling aircraft as reason. We were then cleared direct gve VOR. #1 flight attendant reported 4 injuries, the #3 and #4 flight attendants along with 2 passenger. Galley items strewn about. Once level at 17000 ft, I made PA to passenger explaining what had happened. Passenger seemed calmed down according to #1 flight attendant. I then notified ftw dispatch of incidence and requested medical services meet aircraft at destination. Rest of flight uneventful. Supplemental information from acn 389457: middle of flight, hit severe turbulence. Seat belt sign was on. Cabin crew was not seated or had not been instructed to be in jump seat. 2 crew members injured. Several passenger injured. Mainly neck and head injuries. Got thrown around a bit. Got strapped into jump seat while turbulence was still going on. Turbulence seemed to last 3-5 mins.
Original NASA ASRS Text
Title: 2 CABIN ATTENDANTS AND 2 PAX INJURED DURING A 5 MIN BOUT WITH CLR AIR TURB FROM FL330 TO FL210. THE FO PF HAD TURNED ON SEAT BELT SIGN AND ANNOUNCED THAT THE PAX SHOULD BE SEATED.
Narrative: ATC FACILITY: ZDC. LOCATION: MOL/J42. ALONG J42, APPROX 30 MI W MOL AT FL330, ATC ADVISED RPTS OF MODERATE TURB WITH A RPT OF SEVERE TURB AT FL330. ATC ALSO ADVISED ONLY SMOOTH ALTS BELOW FL180 AND MOST ACFT DSNDING TO 17000 FT. FO WAS PF AND MADE PA ADVISING PAX THAT RIDE WAS GOING TO GET BUMPY AND TURNED ON SEAT BELT SIGN REQUESTING ALL BE SEATED AND BUCKLE UP. RIDE AT TIME AT FL330 WAS SMOOTH BUT DUE TO ATC RPTS OF RIDE AHEAD, DECIDED TO DSND TO 17000 FT. AT APPROX FL270 ENCOUNTERED HVY MODERATE CHOP/TURB SO SLOWED ACFT, CONTINUED DSCNT TO GET BELOW TURB. ENCOUNTERING EPISODE OF SEVERE TURB AND BAD RIDE SO CONTINUED TO FL210. ZDC ADVISED THAT ACFT WAS 7 MI N OF COURSE. I RPTED RIDE CONDITIONS AND CTLING ACFT AS REASON. WE WERE THEN CLRED DIRECT GVE VOR. #1 FLT ATTENDANT RPTED 4 INJURIES, THE #3 AND #4 FLT ATTENDANTS ALONG WITH 2 PAX. GALLEY ITEMS STREWN ABOUT. ONCE LEVEL AT 17000 FT, I MADE PA TO PAX EXPLAINING WHAT HAD HAPPENED. PAX SEEMED CALMED DOWN ACCORDING TO #1 FLT ATTENDANT. I THEN NOTIFIED FTW DISPATCH OF INCIDENCE AND REQUESTED MEDICAL SVCS MEET ACFT AT DEST. REST OF FLT UNEVENTFUL. SUPPLEMENTAL INFO FROM ACN 389457: MIDDLE OF FLT, HIT SEVERE TURB. SEAT BELT SIGN WAS ON. CABIN CREW WAS NOT SEATED OR HAD NOT BEEN INSTRUCTED TO BE IN JUMP SEAT. 2 CREW MEMBERS INJURED. SEVERAL PAX INJURED. MAINLY NECK AND HEAD INJURIES. GOT THROWN AROUND A BIT. GOT STRAPPED INTO JUMP SEAT WHILE TURB WAS STILL GOING ON. TURB SEEMED TO LAST 3-5 MINS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.