B737-500 strikes jetway while under marshaller guidance at ewr.

Attributes
ACN	408514
Time
Date	199807
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : ewr
State Reference	NJ
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-500
Operating Under FAR Part	Part 121
Navigation In Use	Other Other
Flight Phase	ground other : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp pilot : flight engineer
Experience	flight time last 90 days : 160 flight time total : 18000 flight time type : 160
ASRS Report	408514
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : instrument
Events
Anomaly	conflict : ground critical other anomaly other
Independent Detector	other flight crewa other other : unspecified
Resolutory Action	none taken : unable
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

Entered ramp area for gate X. Marshaller was in position with wands, wing walkers were on both sides of aircraft, and jetway driver was on jetway. Marshaller guided us forward on j-line. At no time did wing walkers, jetway driver, or marshaller attempt to stop us. I moved aircraft forward at a very slow rate, marshaller indicated we had to continue forward approximately 2 ft when I felt a bump. Stopped aircraft, shut down engine immediately. Marshaller continued to indicate that aircraft should move forward. At this time the left wing walker ran forward to marshaller indicating he should stop the aircraft. We struck jetway with the left engine intake. When we initially entered ramp, all equipment, people, appeared to be in proper position. Unidented passenger in first class stated to flight attendant that jetway moved sideways as aircraft slowed, striking left engine intake.

Original NASA ASRS Text

Title: B737-500 STRIKES JETWAY WHILE UNDER MARSHALLER GUIDANCE AT EWR.

Narrative: ENTERED RAMP AREA FOR GATE X. MARSHALLER WAS IN POS WITH WANDS, WING WALKERS WERE ON BOTH SIDES OF ACFT, AND JETWAY DRIVER WAS ON JETWAY. MARSHALLER GUIDED US FORWARD ON J-LINE. AT NO TIME DID WING WALKERS, JETWAY DRIVER, OR MARSHALLER ATTEMPT TO STOP US. I MOVED ACFT FORWARD AT A VERY SLOW RATE, MARSHALLER INDICATED WE HAD TO CONTINUE FORWARD APPROX 2 FT WHEN I FELT A BUMP. STOPPED ACFT, SHUT DOWN ENG IMMEDIATELY. MARSHALLER CONTINUED TO INDICATE THAT ACFT SHOULD MOVE FORWARD. AT THIS TIME THE L WING WALKER RAN FORWARD TO MARSHALLER INDICATING HE SHOULD STOP THE ACFT. WE STRUCK JETWAY WITH THE L ENG INTAKE. WHEN WE INITIALLY ENTERED RAMP, ALL EQUIP, PEOPLE, APPEARED TO BE IN PROPER POS. UNIDENTED PAX IN FIRST CLASS STATED TO FLT ATTENDANT THAT JETWAY MOVED SIDEWAYS AS ACFT SLOWED, STRIKING L ENG INTAKE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.