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Flight attendant report regarding cabin attendant injuries when encountering turbulence. Seatbelt sign on but no warning to flight attendants.
| Attributes | |
| ACN | 418906 |
| Time | |
| Date | 199809 |
| Day | Sun |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : zma |
| State Reference | FL |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zma |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | cruise other |
| Route In Use | enroute : direct |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 418906 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| Events | |
| Anomaly | inflight encounter other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
It was after meal service. The #3 flight attendant and I were in the aft galley cleaning up and closing down. Fasten seatbelt sign was on, but there wasn't any turbulence or any warning from cockpit. We dropped violently and shook. The #3 flight attendant and I were both thrown up, left and back, so violently that we weren't able to situation down and strap in. On the second drop we were in our jump seats, but we fell so hard that the jump seat closed on me. When things calmed down we checked on passenger -- no injuries and when adrenaline left our bodies we realized we were injured. Her left arm and my left shoulder and neck. More information from non existent pilots would have been helpful.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING CABIN ATTENDANT INJURIES WHEN ENCOUNTERING TURB. SEATBELT SIGN ON BUT NO WARNING TO FLT ATTENDANTS.
Narrative: IT WAS AFTER MEAL SVC. THE #3 FLT ATTENDANT AND I WERE IN THE AFT GALLEY CLEANING UP AND CLOSING DOWN. FASTEN SEATBELT SIGN WAS ON, BUT THERE WASN'T ANY TURB OR ANY WARNING FROM COCKPIT. WE DROPPED VIOLENTLY AND SHOOK. THE #3 FLT ATTENDANT AND I WERE BOTH THROWN UP, L AND BACK, SO VIOLENTLY THAT WE WEREN'T ABLE TO SIT DOWN AND STRAP IN. ON THE SECOND DROP WE WERE IN OUR JUMP SEATS, BUT WE FELL SO HARD THAT THE JUMP SEAT CLOSED ON ME. WHEN THINGS CALMED DOWN WE CHKED ON PAX -- NO INJURIES AND WHEN ADRENALINE LEFT OUR BODIES WE REALIZED WE WERE INJURED. HER L ARM AND MY L SHOULDER AND NECK. MORE INFO FROM NON EXISTENT PLTS WOULD HAVE BEEN HELPFUL.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.