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B767 crew started to descend late. When informed, the controller removed the restr, and issued a pilot's discretion descent.
| Attributes | |
| ACN | 419055 |
| Time | |
| Date | 199811 |
| Day | Mon |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : odf |
| State Reference | GA |
| Altitude | msl bound lower : 35000 msl bound upper : 39000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : ztl |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | descent other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 200 flight time total : 10000 flight time type : 3900 |
| ASRS Report | 419055 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : flight engineer pilot : atp |
| Experience | flight time last 90 days : 150 flight time total : 10000 flight time type : 1500 |
| ASRS Report | 419210 |
| Events | |
| Anomaly | altitude deviation : crossing restriction not met other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | controller : issued new clearance other |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | other |
Narrative:
Air carrier flight XXX returning from madrid, spain, 8 hour 56 min flight time, cruising at FL390. ZTL gave us a restr to cross 50 mi east of odf at FL350. The copilot was flying. The flight attendant came up with a form on cabin discrepancies to be entered into the ACARS. About 5-10 mi prior to 50 mi east, I noticed that we had not left FL390. We immediately notified ZTL. They cleared us to FL240, pilot's discretion out of FL310. We had programmed the FMS for the FL350 restr but failed to reset the altitude to FL350 on the FMC. The distraction was just enough for both pilots to not check that the plane was on its proper descent profile. They should put an ACARS screen in the passenger cabin for flight attendants to enter their own maintenance problems rather than ours. This always happens on descent, or near to this point in the flight.
Original NASA ASRS Text
Title: B767 CREW STARTED TO DSND LATE. WHEN INFORMED, THE CTLR REMOVED THE RESTR, AND ISSUED A PLT'S DISCRETION DSCNT.
Narrative: ACR FLT XXX RETURNING FROM MADRID, SPAIN, 8 HR 56 MIN FLT TIME, CRUISING AT FL390. ZTL GAVE US A RESTR TO CROSS 50 MI E OF ODF AT FL350. THE COPLT WAS FLYING. THE FLT ATTENDANT CAME UP WITH A FORM ON CABIN DISCREPANCIES TO BE ENTERED INTO THE ACARS. ABOUT 5-10 MI PRIOR TO 50 MI E, I NOTICED THAT WE HAD NOT LEFT FL390. WE IMMEDIATELY NOTIFIED ZTL. THEY CLRED US TO FL240, PLT'S DISCRETION OUT OF FL310. WE HAD PROGRAMMED THE FMS FOR THE FL350 RESTR BUT FAILED TO RESET THE ALT TO FL350 ON THE FMC. THE DISTR WAS JUST ENOUGH FOR BOTH PLTS TO NOT CHK THAT THE PLANE WAS ON ITS PROPER DSCNT PROFILE. THEY SHOULD PUT AN ACARS SCREEN IN THE PAX CABIN FOR FLT ATTENDANTS TO ENTER THEIR OWN MAINT PROBS RATHER THAN OURS. THIS ALWAYS HAPPENS ON DSCNT, OR NEAR TO THIS POINT IN THE FLT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.