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Flight attendant report regarding 2 unruly passenger noted in the boarding lounge. The agents also noted this behavior, but allowed the passenger to board. Result was passenger harassment of the coach flight attendants.
| Attributes | |
| ACN | 423930 |
| Time | |
| Date | 199812 |
| Day | Wed |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : nrt |
| State Reference | FO |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-11 |
| Navigation In Use | Other |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 423930 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
I was not directly involved in actual misconduct, but had noticed 2 passenger behaving very loudly and boisterous in the boarding lounge. The inappropriate behavior was noticed by the boarding flight attendant and brought to the attention of the agent as possible drunken passenger. These passenger were allowed to board despite their state, and the coach flight attendants were harassed by these 2 passenger throughout the dinner service. Intoxicated passenger should be left at the gate!
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING 2 UNRULY PAX NOTED IN THE BOARDING LOUNGE. THE AGENTS ALSO NOTED THIS BEHAVIOR, BUT ALLOWED THE PAX TO BOARD. RESULT WAS PAX HARASSMENT OF THE COACH FLT ATTENDANTS.
Narrative: I WAS NOT DIRECTLY INVOLVED IN ACTUAL MISCONDUCT, BUT HAD NOTICED 2 PAX BEHAVING VERY LOUDLY AND BOISTEROUS IN THE BOARDING LOUNGE. THE INAPPROPRIATE BEHAVIOR WAS NOTICED BY THE BOARDING FLT ATTENDANT AND BROUGHT TO THE ATTN OF THE AGENT AS POSSIBLE DRUNKEN PAX. THESE PAX WERE ALLOWED TO BOARD DESPITE THEIR STATE, AND THE COACH FLT ATTENDANTS WERE HARASSED BY THESE 2 PAX THROUGHOUT THE DINNER SVC. INTOXICATED PAX SHOULD BE LEFT AT THE GATE!
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.