Narrative:

I encountered the passenger while doing a walk of main cabin. Another flight attendant was escorting the passenger up the aisle from the aft lavatory. The flight attendant informed me that the passenger was having chest pains and had been in the lavatory for quite some time. The passenger was distraught and said it had tired her out walking to the back lavatory. I helped her in her seat and tried to calm her down by talking to her to see if the chest pain would stop. (The passenger boarded the aircraft in a personal wheelchair and used a cane to walk, also, she was extremely overweight.) while talking with the passenger, she informed me she did have a heart condition and was currently taking medication for the condition. I put air on the passenger and got her a sprite hoping to calm her. While I talked with the passenger, the other flight attendant informed the #1 flight attendant of the situation and got medical equipment unlocked and ready in case needed. The passenger still complained of chest pain after several mins, at which time the #1 flight attendant paged for a doctor or nurse. An md on board then began to assist with the passenger. After getting information and vitals from the passenger, the md spoke with the #1, who in turn spoke with the captain and decided to divert to the nearest airport for medical attention. My role during the entire situation was to stay with the passenger and md and assist as needed. The passenger traveling with the ill passenger was not happy about the diversion and needed calming down, as well. The passenger was put on oxygen at the md's request as a precautionary measure. We landed in las vegas and the passenger was taken off the aircraft by local medical personnel. Overall, I think the entire situation was handled very effectively. The way each flight attendant took on a different aspect/role in the situation enabled us to deal with the situation very well. We used walkaround oxygen and the stethoscope in the emergency.

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Original NASA ASRS Text

Title: FLT ATTENDANT RPT REGARDING A MEDICAL EMER RESULTING IN A DIVERSION FOR MEDICAL ASSISTANCE AND REMOVAL OF THE PAX.

Narrative: I ENCOUNTERED THE PAX WHILE DOING A WALK OF MAIN CABIN. ANOTHER FLT ATTENDANT WAS ESCORTING THE PAX UP THE AISLE FROM THE AFT LAVATORY. THE FLT ATTENDANT INFORMED ME THAT THE PAX WAS HAVING CHEST PAINS AND HAD BEEN IN THE LAVATORY FOR QUITE SOME TIME. THE PAX WAS DISTRAUGHT AND SAID IT HAD TIRED HER OUT WALKING TO THE BACK LAVATORY. I HELPED HER IN HER SEAT AND TRIED TO CALM HER DOWN BY TALKING TO HER TO SEE IF THE CHEST PAIN WOULD STOP. (THE PAX BOARDED THE ACFT IN A PERSONAL WHEELCHAIR AND USED A CANE TO WALK, ALSO, SHE WAS EXTREMELY OVERWT.) WHILE TALKING WITH THE PAX, SHE INFORMED ME SHE DID HAVE A HEART CONDITION AND WAS CURRENTLY TAKING MEDICATION FOR THE CONDITION. I PUT AIR ON THE PAX AND GOT HER A SPRITE HOPING TO CALM HER. WHILE I TALKED WITH THE PAX, THE OTHER FLT ATTENDANT INFORMED THE #1 FLT ATTENDANT OF THE SIT AND GOT MEDICAL EQUIP UNLOCKED AND READY IN CASE NEEDED. THE PAX STILL COMPLAINED OF CHEST PAIN AFTER SEVERAL MINS, AT WHICH TIME THE #1 FLT ATTENDANT PAGED FOR A DOCTOR OR NURSE. AN MD ON BOARD THEN BEGAN TO ASSIST WITH THE PAX. AFTER GETTING INFO AND VITALS FROM THE PAX, THE MD SPOKE WITH THE #1, WHO IN TURN SPOKE WITH THE CAPT AND DECIDED TO DIVERT TO THE NEAREST ARPT FOR MEDICAL ATTN. MY ROLE DURING THE ENTIRE SIT WAS TO STAY WITH THE PAX AND MD AND ASSIST AS NEEDED. THE PAX TRAVELING WITH THE ILL PAX WAS NOT HAPPY ABOUT THE DIVERSION AND NEEDED CALMING DOWN, AS WELL. THE PAX WAS PUT ON OXYGEN AT THE MD'S REQUEST AS A PRECAUTIONARY MEASURE. WE LANDED IN LAS VEGAS AND THE PAX WAS TAKEN OFF THE ACFT BY LCL MEDICAL PERSONNEL. OVERALL, I THINK THE ENTIRE SIT WAS HANDLED VERY EFFECTIVELY. THE WAY EACH FLT ATTENDANT TOOK ON A DIFFERENT ASPECT/ROLE IN THE SIT ENABLED US TO DEAL WITH THE SIT VERY WELL. WE USED WALKAROUND OXYGEN AND THE STETHOSCOPE IN THE EMER.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.