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|
Attributes | |
ACN | 428279 |
Time | |
Date | 199812 |
Day | Wed |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | airport : fll |
State Reference | FL |
Environment | |
Flight Conditions | VMC |
Light | Night |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Super 80 |
Flight Phase | other other |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | other other : other |
ASRS Report | 428279 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Events | |
Anomaly | aircraft equipment problem : critical |
Independent Detector | aircraft equipment other aircraft equipment : unspecified |
Resolutory Action | flight crew : declared emergency other |
Consequence | Other |
Narrative:
Shortly after takeoff, just as we were starting to level off, the extra flight attendant and I thought we heard a strange sound. However, we soon realized that we had actually leveled off really quickly. Shortly after that, the captain called me into the cockpit to inform me that we had a warning light on and we would be going back to fll as soon as possible. He also said if we had to evacuate/evacuation that we should not use the rear exits. He informed the passenger of the problem and we prepared our passenger for a routine landing. We landed in fll without any problems and an evacuate/evacuation wasn't necessary. We deplaned the aircraft, maintenance boarded the aircraft, and the captain informed them of the problem. The crew had a debrief and discussed what we could have done differently. I, being the #1 flight attendant, felt that our crew did a fabulous job with keeping calm and keeping me informed about what was going on with a possible evacuate/evacuation. I also learned that repeating everything back to the captain that he was telling me would have helped me communicate more effectively with my crew and I doubt I'll choose to fly #1 flight attendant again. It would have been nice to have some support from the company after the incident! But their lack of understanding/support doesn't surprise me.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING AN S80 WHICH HAD A WARNING LIGHT ACTIVATE AFTER TKOF AND HAD TO RETURN TO DEP ARPT.
Narrative: SHORTLY AFTER TKOF, JUST AS WE WERE STARTING TO LEVEL OFF, THE EXTRA FLT ATTENDANT AND I THOUGHT WE HEARD A STRANGE SOUND. HOWEVER, WE SOON REALIZED THAT WE HAD ACTUALLY LEVELED OFF REALLY QUICKLY. SHORTLY AFTER THAT, THE CAPT CALLED ME INTO THE COCKPIT TO INFORM ME THAT WE HAD A WARNING LIGHT ON AND WE WOULD BE GOING BACK TO FLL ASAP. HE ALSO SAID IF WE HAD TO EVAC THAT WE SHOULD NOT USE THE REAR EXITS. HE INFORMED THE PAX OF THE PROB AND WE PREPARED OUR PAX FOR A ROUTINE LNDG. WE LANDED IN FLL WITHOUT ANY PROBS AND AN EVAC WASN'T NECESSARY. WE DEPLANED THE ACFT, MAINT BOARDED THE ACFT, AND THE CAPT INFORMED THEM OF THE PROB. THE CREW HAD A DEBRIEF AND DISCUSSED WHAT WE COULD HAVE DONE DIFFERENTLY. I, BEING THE #1 FLT ATTENDANT, FELT THAT OUR CREW DID A FABULOUS JOB WITH KEEPING CALM AND KEEPING ME INFORMED ABOUT WHAT WAS GOING ON WITH A POSSIBLE EVAC. I ALSO LEARNED THAT REPEATING EVERYTHING BACK TO THE CAPT THAT HE WAS TELLING ME WOULD HAVE HELPED ME COMMUNICATE MORE EFFECTIVELY WITH MY CREW AND I DOUBT I'LL CHOOSE TO FLY #1 FLT ATTENDANT AGAIN. IT WOULD HAVE BEEN NICE TO HAVE SOME SUPPORT FROM THE COMPANY AFTER THE INCIDENT! BUT THEIR LACK OF UNDERSTANDING/SUPPORT DOESN'T SURPRISE ME.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.