 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
During boarding process, passenger on air carrier flight threatened flight attendant with physical violence.
| Attributes | |
| ACN | 433580 |
| Time | |
| Date | 199904 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : dtw.airport |
| State Reference | MI |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp pilot : multi engine |
| Experience | flight time last 90 days : 120 flight time total : 18000 flight time type : 500 |
| ASRS Report | 433580 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument pilot : multi engine |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : far non adherence : published procedure non adherence : company policies |
| Independent Detector | other other : cab # |
| Resolutory Action | other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Flight Crew Human Performance |
| Primary Problem | Maintenance Human Performance |
Narrative:
First class passenger threatened flight attendant with 'I'll break your neck!' for 'bin checking' a 'carry-on' bag, and passenger were removed from aircraft by ground personnel. No physical violence, but flight attendants were intimidated and felt the passenger could pose safety issue if left on aircraft.
Original NASA ASRS Text
Title: DURING BOARDING PROCESS, PAX ON ACR FLT THREATENED FLT ATTENDANT WITH PHYSICAL VIOLENCE.
Narrative: FIRST CLASS PAX THREATENED FLT ATTENDANT WITH 'I'LL BREAK YOUR NECK!' FOR 'BIN CHKING' A 'CARRY-ON' BAG, AND PAX WERE REMOVED FROM ACFT BY GND PERSONNEL. NO PHYSICAL VIOLENCE, BUT FLT ATTENDANTS WERE INTIMIDATED AND FELT THE PAX COULD POSE SAFETY ISSUE IF LEFT ON ACFT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.