A B777 flight crew fails to make their altitude crossing restr during their descent near sax, nj.

Attributes
ACN	438740
Time
Date	199906
Day	Wed
Local Time Of Day	1201 To 1800
Place
Locale Reference	navaid : sax.vor
State Reference	NJ
Altitude	msl bound lower : 7000 msl bound upper : 8500
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zny.artcc
Make Model Name	B777 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other other
Flight Phase	descent : vacating altitude
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : cfi pilot : atp pilot : flight engineer
Experience	flight time last 90 days : 144 flight time total : 16000 flight time type : 50
ASRS Report	438740
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : instrument pilot : commercial pilot : multi engine
Events
Anomaly	altitude deviation : undershoot altitude deviation : crossing restriction not met non adherence : clearance
Independent Detector	atc equipment other atc equipment : radar other controllera
Resolutory Action	controller : issued advisory none taken : detected after the fact
Supplementary
Problem Areas	Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

22+ yrs flying 3-MAN crew aircraft B727, B747, DC10, etc. New guy on B777. First officer (experienced glass pilot, very computer FMC literate) flying. Clearance to cross 25 NM north of sax at 7000 ft. Watched first officer enter and execute restr. Aircraft began descent in path. Flight attendants came up with lengthy list of wants (wheelchairs, connect information, cabin write-ups, etc). My attention was diverted longer than I would have liked considering arrival in new york metropolitan area. Completed company radio calls, ATIS, etc. Returned attention to aircraft. I could see we weren't going to make the restr. Before I called center they called me and advised that we missed the restr by 1500 ft. 2 man aircraft, particularly wdbs with a lot of passenger, flight attendants and tired cockpit crews (coming from overseas) are busy, busy places!

Original NASA ASRS Text

Title: A B777 FLC FAILS TO MAKE THEIR ALT XING RESTR DURING THEIR DSCNT NEAR SAX, NJ.

Narrative: 22+ YRS FLYING 3-MAN CREW ACFT B727, B747, DC10, ETC. NEW GUY ON B777. FO (EXPERIENCED GLASS PLT, VERY COMPUTER FMC LITERATE) FLYING. CLRNC TO CROSS 25 NM N OF SAX AT 7000 FT. WATCHED FO ENTER AND EXECUTE RESTR. ACFT BEGAN DSCNT IN PATH. FLT ATTENDANTS CAME UP WITH LENGTHY LIST OF WANTS (WHEELCHAIRS, CONNECT INFO, CABIN WRITE-UPS, ETC). MY ATTN WAS DIVERTED LONGER THAN I WOULD HAVE LIKED CONSIDERING ARR IN NEW YORK METRO AREA. COMPLETED COMPANY RADIO CALLS, ATIS, ETC. RETURNED ATTN TO ACFT. I COULD SEE WE WEREN'T GOING TO MAKE THE RESTR. BEFORE I CALLED CTR THEY CALLED ME AND ADVISED THAT WE MISSED THE RESTR BY 1500 FT. 2 MAN ACFT, PARTICULARLY WDBS WITH A LOT OF PAX, FLT ATTENDANTS AND TIRED COCKPIT CREWS (COMING FROM OVERSEAS) ARE BUSY, BUSY PLACES!

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.