Narrative:

I have been going in and out of jax for a month and to say the least, I am not impressed with their operation. Four weeks ago, brought in an aircraft with 2 maintenance write-ups. Both were called in via radio and also told agent upon leaving aircraft. Came out next morning, same aircraft, absolutely nothing had been done about the write-ups. Two weeks ago, flight jax-dfw. Upon arrival at dfw, I found out we had portable oxygen in the cabin for a passenger. Never received a notice as required. I did speak to the station manager about the above 2 items. Now, after takeoff, we receive a new closeout with a difference of almost 4000 pounds and a passenger difference of +21. Initially closed out about 8000 pounds lighter than planned, so we pulled up new numbers for the new weight, reducing our speeds about 5 KTS. After takeoff with the new weight, it would have required an extra 3 KTS to all our speeds. For example, we rotated 3 KTS too slow. Head count by flight attendants confirmed passenger count of 117 passenger and 6 lap babies. There were many safety issues involved here. I do not understand how the passenger count could be off by that many people, but I feel there is no excuse for that large of an error.

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Original NASA ASRS Text

Title: S80 RECEIVES AIRBORNE CORRECTION TO WTS OF 4000 LBS AFTER DEP FROM JAX.

Narrative: I HAVE BEEN GOING IN AND OUT OF JAX FOR A MONTH AND TO SAY THE LEAST, I AM NOT IMPRESSED WITH THEIR OP. FOUR WKS AGO, BROUGHT IN AN ACFT WITH 2 MAINT WRITE-UPS. BOTH WERE CALLED IN VIA RADIO AND ALSO TOLD AGENT UPON LEAVING ACFT. CAME OUT NEXT MORNING, SAME ACFT, ABSOLUTELY NOTHING HAD BEEN DONE ABOUT THE WRITE-UPS. TWO WKS AGO, FLT JAX-DFW. UPON ARR AT DFW, I FOUND OUT WE HAD PORTABLE OXYGEN IN THE CABIN FOR A PAX. NEVER RECEIVED A NOTICE AS REQUIRED. I DID SPEAK TO THE STATION MGR ABOUT THE ABOVE 2 ITEMS. NOW, AFTER TKOF, WE RECEIVE A NEW CLOSEOUT WITH A DIFFERENCE OF ALMOST 4000 LBS AND A PAX DIFFERENCE OF +21. INITIALLY CLOSED OUT ABOUT 8000 LBS LIGHTER THAN PLANNED, SO WE PULLED UP NEW NUMBERS FOR THE NEW WT, REDUCING OUR SPDS ABOUT 5 KTS. AFTER TKOF WITH THE NEW WT, IT WOULD HAVE REQUIRED AN EXTRA 3 KTS TO ALL OUR SPDS. FOR EXAMPLE, WE ROTATED 3 KTS TOO SLOW. HEAD COUNT BY FLT ATTENDANTS CONFIRMED PAX COUNT OF 117 PAX AND 6 LAP BABIES. THERE WERE MANY SAFETY ISSUES INVOLVED HERE. I DO NOT UNDERSTAND HOW THE PAX COUNT COULD BE OFF BY THAT MANY PEOPLE, BUT I FEEL THERE IS NO EXCUSE FOR THAT LARGE OF AN ERROR.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.