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Flight attendant report, S80, bos-dfw, compass inoperative, return to bos in emergency condition. Air phone used by passenger to call news media.
| Attributes | |
| ACN | 439856 |
| Time | |
| Date | 199906 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zbw.artcc |
| State Reference | MA |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zbw.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Super 80 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
| Experience | flight attendant time airline total : 32 flight attendant time total : 32 flight attendant time type : 50 |
| ASRS Report | 439856 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified |
| Events | |
| Anomaly | aircraft equipment problem : critical |
| Independent Detector | other flight crewa |
| Resolutory Action | flight crew : landed as precaution flight crew : landed in emergency condition none taken : anomaly accepted |
| Consequence | other other other |
| Supplementary | |
| Problem Areas | Aircraft Passenger Human Performance |
| Primary Problem | Aircraft |
Narrative:
Flight attendant #1 told us we would land in bos in 5 mins, emergency landing due to no compasses on the aircraft. Captain came back with 25 mins due to burning off fuel. We landed without incident at approximately XA00. Captain did a wonderful job keeping everyone advised. Passenger were comfortable and not too nervous (somewhat nervous). #1 flight attendant's first trip (second day) and he was just great. Wonderful public addresses, etc. A passenger called the news media on aircraft phone. We were on the news the same day. Need to turn aircraft phones off before announcing the problem.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, S80, BOS-DFW, COMPASS INOP, RETURN TO BOS IN EMER CONDITION. AIR PHONE USED BY PAX TO CALL NEWS MEDIA.
Narrative: FLT ATTENDANT #1 TOLD US WE WOULD LAND IN BOS IN 5 MINS, EMER LNDG DUE TO NO COMPASSES ON THE ACFT. CAPT CAME BACK WITH 25 MINS DUE TO BURNING OFF FUEL. WE LANDED WITHOUT INCIDENT AT APPROX XA00. CAPT DID A WONDERFUL JOB KEEPING EVERYONE ADVISED. PAX WERE COMFORTABLE AND NOT TOO NERVOUS (SOMEWHAT NERVOUS). #1 FLT ATTENDANT'S FIRST TRIP (SECOND DAY) AND HE WAS JUST GREAT. WONDERFUL PUBLIC ADDRESSES, ETC. A PAX CALLED THE NEWS MEDIA ON ACFT PHONE. WE WERE ON THE NEWS THE SAME DAY. NEED TO TURN ACFT PHONES OFF BEFORE ANNOUNCING THE PROB.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.