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An air carrier flight crew flying an MD80 at sfo reports confusion and lack of communication with ground control concerning their taxi instructions.
| Attributes | |
| ACN | 440277 |
| Time | |
| Date | 199906 |
| Day | Sat |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : sfo.airport |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-83 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : multi engine pilot : cfi pilot : atp |
| Experience | flight time last 90 days : 220 flight time total : 15000 flight time type : 8000 |
| ASRS Report | 440277 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp pilot : cfi |
| Experience | flight time last 90 days : 210 flight time total : 7000 flight time type : 1500 |
| ASRS Report | 440230 |
| Events | |
| Anomaly | incursion : taxiway non adherence : clearance other anomaly other |
| Independent Detector | other controllera other flight crewa |
| Resolutory Action | controller : issued new clearance flight crew : became reoriented |
| Supplementary | |
| Problem Areas | ATC Human Performance Flight Crew Human Performance |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | Pilot Deviation |
Narrative:
Upon taxi out on taxiway M, we were given a very confusing clearance to taxi with taxiway H to runway 1L, abeam us was a B737 on taxiway H. Somewhat blocking that taxiway, we asked for clarification and was given none the controller was busy and very 'short' with us. We continued to runway 1L missing a turn at taxiway H/taxiway B. At that point we became a 'sequencing problem' for her -- never a safety problem. She became very upset with us on the radio, chastising us several times. It quickly became a safety issue in our cockpit as we were running checklists, etc and her 'ranting' became very distracting. We were sorry we made a wrong turn, but we did not deserve the treatment we got from that controller.
Original NASA ASRS Text
Title: AN ACR FLC FLYING AN MD80 AT SFO RPTS CONFUSION AND LACK OF COM WITH GND CTL CONCERNING THEIR TAXI INSTRUCTIONS.
Narrative: UPON TAXI OUT ON TXWY M, WE WERE GIVEN A VERY CONFUSING CLRNC TO TAXI WITH TXWY H TO RWY 1L, ABEAM US WAS A B737 ON TXWY H. SOMEWHAT BLOCKING THAT TXWY, WE ASKED FOR CLARIFICATION AND WAS GIVEN NONE THE CTLR WAS BUSY AND VERY 'SHORT' WITH US. WE CONTINUED TO RWY 1L MISSING A TURN AT TXWY H/TXWY B. AT THAT POINT WE BECAME A 'SEQUENCING PROB' FOR HER -- NEVER A SAFETY PROB. SHE BECAME VERY UPSET WITH US ON THE RADIO, CHASTISING US SEVERAL TIMES. IT QUICKLY BECAME A SAFETY ISSUE IN OUR COCKPIT AS WE WERE RUNNING CHKLISTS, ETC AND HER 'RANTING' BECAME VERY DISTRACTING. WE WERE SORRY WE MADE A WRONG TURN, BUT WE DID NOT DESERVE THE TREATMENT WE GOT FROM THAT CTLR.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.